AI Review Summary
Based on 106 reviews
Customers consistently report a positive experience with KC Sofas, highlighting helpful and knowledgeable staff, reliable delivery, and good product quality. Many reviews praise the lack of pressure sales and efficient service. A small number of reviews mention issues with delivery delays, damaged goods, and product quality problems.
What customers love
- Helpful staff
- Knowledgeable advice
- Reliable delivery
- Good product quality
- No pressure sales
Common concerns
- Delivery delays
- Damaged goods
- Poor quality
- Faulty items
Last updated 1 day ago
J
John
The whole experience from choosing the sofas to delivery was great The shop staff were very friendly and helpful guiding us to the sofas which best suited our needs The delivery was as promised and Charlie and Tom did a great job in getting them in and showing us the features such as reclining and heating
A
Alison Steven Shaw
Chesterfield shop
Visited the Chesterfield shop yesterday and dealt with Chris He was friendly but professional informative and not pushy at all He let us browse in peace but was very helpful in helping us make an informed decision Would definitely recommend
T
Teresa
Thank you Dave at Worksop
Thank you to Dave who assisted us when placing are order for 2 new sofas on Saturday 14th September at the Worksop showroom he explained everything throughly After visiting the store the previous weekend we had already decided and he didn t over sell to us which is great
D
Deb Rourke
Great company
The lady in the shop was very helpful nothing was to much trouble for her and the sofa is stunning this is my second sofa from yous great company
M
Michelle Wigglesworth
Kc sofas at castle ford I would
Kc sofas at castle ford I would recommend Steve looked after me he very polite and has very good advice plus I got delivered my courner sofa last week rob and Tom sorted everything out I m very happy person with everything thankyou so much
J
Jason
Excellent service
Great knowledge no hard sell Came up with ideas that benefit the space we want the sofas in On the whole a fantastic experience which I would recommend to anyone looking for British made furniture at a really good price Great range as well
S
Sarah Woodhead
Excellent service Worksop
Excellent service from Andrea at the Worksop branch today Very informative knew about everything we asked and made the whole experience very easy Was honest about delivery times from the start so we knew that before deciding to purchase Highly recommended and would visit again
S
Sharon Davis
Helpful informative staff
Helpful informative staff Chesterfield Superb quality 3 2 sofas Delivery on time from Doncaster Rovers fan and mate good banter after they lost to Chesterfield FC Would highly recommend and use again
B
brenda titterton
Our settee and chair were delivered
Our settee and chair were delivered when they were expected but the cushions were wrong I rang customer services and they ordered the correct ones straight away We now have the correct cushions and are very pleased with the service received both at the shop on Chatsworth rd the delivery lads and customer services
C
customer
From sales to delivery was Absolutely
From sales to delivery was Absolutely spot on Paid extra for setting corner group up and clearing away all packaging well packaged