Kcsofas Reviews

KC Sofas

3.94
106 reviews
Great Rating
Based on 106 user experiences
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 106 reviews

Customers consistently report a positive experience with KC Sofas, highlighting helpful and knowledgeable staff, reliable delivery, and good product quality. Many reviews praise the lack of pressure sales and efficient service. A small number of reviews mention issues with delivery delays, damaged goods, and product quality problems.

What customers love
  • Helpful staff
  • Knowledgeable advice
  • Reliable delivery
  • Good product quality
  • No pressure sales
Common concerns
  • Delivery delays
  • Damaged goods
  • Poor quality
  • Faulty items

Last updated 1 day ago

L

Brilliant experience from start of

Brilliant experience from start of choosing till delivery Dean was a very pleasant man unlike other larger retailers who are happy to take your money but have abysmal after sales Second suite I ve purchased wouldn t go anywhere else if I could give more stars then I would very highly recommend
S

Lovely staff and great sofas

We came in store to buy a new suite for our home we have waited so long to get new sofas and couldn t that the team enough on both visits for helping us Especially Dean who helped put our order through and sort the finance nothing was too much for him
L

Amazing service and great staff

Honestly such a positive experience throughout the whole process of buy our first sofa Great company and such amazing staff at the Lincoln store and the two delivery drivers Couldn t ask for anything better Thank you
D

No pushy salesmen

No pushy salesmen All my questions were answered and information asked for was given by the salesmen who genuinely knew what he was talking about
M

Bought a 2 and 3 seater sofa from kc

Bought a 2 and 3 seater sofa from kc Very happy with the price and quality Service excellent from the lady in the Barnsley showroom said it would be about 2 week delivery turned up 2 weeks later delivered by 2 Very helpful young lads Charlie and Tom Would definitely recommend
M

Great sofas ordered 2 before Christmas

Great sofas ordered 2 before Christmas and delivered last week it was a squeeze getting them in to our front room but we managed it very happy with the ordering process and delivered when they said excellent quality sofas very happy
N

Just ordered ours in the Rotherham

Just ordered ours in the Rotherham branch near wetlands Debbie was very helpful we chose our leather settee and was under NO presure to buy Looking forward to receiving it after the new year Would reccomend you go have a look
A

We would just like to say a big thank

We would just like to say a big thank you to KC sofas From the moment we walked through the door the service was excellent we tried out the chairs we were interested and were shown materials that we could have them made in we were then told how many weeks delivery would be Eight weeks later they were delivered by two helpful young men Nathan and Tyler
K

Great service at KC Sofas Chesterfield

We visited KC Sofas yesterday and had a superb customer service experience Chris and Sophie were very attentive let us sit by ourselves ask many questions and let us be It was really refreshing not to be pounced on and let us approach them with questions Sophie came and sat with us for a while and we had a really good chat it really made the difference Thanks again
J

Great sofa shop and staff

WehHave just come back from your Barnsley store after buying a laz boy Anderson 3 Seater Power Recliner Was welcomed to the show room by the fabulous Debbie went above and beyond she made the purchase so easy A lovely sales lady with knowledge of all the stock and would help out with all and any questions in a relaxing and friendly manner We re able to look around and test out all sofas with easy and not rushed Now the wait till delivery
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