AI Review Summary
Based on 106 reviews
Customers consistently report a positive experience with KC Sofas, highlighting helpful and knowledgeable staff, reliable delivery, and good product quality. Many reviews praise the lack of pressure sales and efficient service. A small number of reviews mention issues with delivery delays, damaged goods, and product quality problems.
What customers love
- Helpful staff
- Knowledgeable advice
- Reliable delivery
- Good product quality
- No pressure sales
Common concerns
- Delivery delays
- Damaged goods
- Poor quality
- Faulty items
Last updated 1 day ago
C
customer
Sorry for the last e mail some went wrong I would like to thank the young girl ln the showroom for the help that she gave me regarding the sale of my purchase awas very helpful to me but not pushy like some sales staff I have dealt with thank you I would like also to thank the two delivery men as it was a very tight fit to get the furniture into the front also also they were very pleasant to talk to regarding the delivery thank you to all three of them best regards mr t brown
M
Mr Morton
KC Sofas Chesterfield
KC Sofas Chesterfield A brilliant shop to deal with a great selection of furniture good sound advice from polite staff I ordered a pair of settees which were ready exactly on time as promised the delivery guys were tops All in all a Number One service and the suite is fantastic and at a realistic price Happy Customer No hesitation in giving 5 stars to all concerned
C
Charmaine pawson
Excellent service in the showroom no
Excellent service in the showroom no pressure very pleasant sofa delivered today all set up and rubbish taken away by Nathan Tyler
C
Claire Roberts
Went to the Castleford showroom twice
Went to the Castleford showroom twice to browse and finally purchase a sofa The staff were so helpful and knowledgeable but we re not pushy at all Would highly recommend to all
S
Steve Bedford
Excellent service from start to finish
Excellent service from start to finish The purchase of the sofa was a pleasant experience with nobody pressuring us After buying we were kept up-to-date with the delivery dates and times Finally the delivery men Nathan and Tyler were friendly and helpful arriving on time and carefully carrying unpacking and assembling our new sofa Highly recommended
C
customer
Sofa Delivery
Delivery crew Nathan and Tyler let us know when to expect them were polite efficient careful helpful and also tolerant of the dog that didn t want to be left out and was so enamoured she followed them when they left They were clearly observant and phone me to tell me she d escaped Thank you gentlemen everything is much appreciated
K
Karen Mccann
Perfect
Great service Beautiful settes Very well made Would definatly recommend The two delivery boys where brilliant Perfect gentleman Thank you
R
Richard Kirby
Great service and experience
From walking into the showroom in Lincoln and viewing the stock on offer we made our decision to buy straight away Really nice experience from chatting with the chap can t remember his name sorry And him showing us the options and variations in many of the sofas on show Great delivery service too and an all round top company
M
Mrs Lynda Pearson
Good affordable sofas
There was plenty of choice No pressure selling We were left to look around at our own pace and the staff were available to answer any queries Ordered 2 sofas in October with a delivery date of 12 to 14 weeks Notified when they arrived so could pay the balance Given a date and time slot between 2pm and 5 pm for delivery Delivered at 3 40 pm Kept informed at all stages Care taken when sofas delivered to the living room Very pleased with the sofas Exactly what we ordered
C
Carole
Excellent value for money
Excellent value for money Fantastic quality delivered when stated Dean was extremely helpful but didn t hassle us with the sales pitch Will definately recommend
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