Kidsy Reviews

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3.64
139 reviews
Great Rating
Based on 139 user experiences

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AI Review Summary Based on 147 reviews

Customers consistently praise Kidsy for offering genuine products at discounted prices, fast shipping, and good customer service. Many reviews highlight the value, transparency, and reliability of the platform, with numerous buyers expressing satisfaction and intent to repurchase. However, a significant number of negative reviews report receiving damaged, used, or incomplete items, along with poor return policies and difficult resolution processes. The mixed feedback often centers on product condition and shipping issues, while positive sentiment remains strong among buyers of new or discounted items.

What customers love
  • Great value
  • Fast shipping
  • Authentic products
  • Helpful service
  • Easy ordering
Common concerns
  • Damaged items
  • Used products
  • Missing parts
  • Poor returns
  • Defective goods

Last updated 2 months ago

A

I received the order very quick

I received the order very quick However package was damaged When i reached out to them They were very helpful to fix the problem
T

Accurate product and great shipping

Accurate product and great shipping Just wish I knew the product had a giant shipping sticker for the previous recipient that returned it Hard to get off and this is a baby shower gift for a friend
C

I use it as a playpen for a dog a small

I use it as a playpen for a dog a small puppy that weighs 4 pounds maybe it works great for me and I think I could use it for other things too so I think it s a great thing to have
T

The package arrived in a timely manner

The package arrived in a timely manner however it looked like it went through a rain storm The seating on the chair had stains and I haven t been able to remove them
K

Surprisingly pleased

I was a little skeptical at first since the item has been so hard to get and the price seemed almost too good to be true But I took a chance and it paid of The item shipped in great time and came in great condition My ONLY complain is that the box had a rip on the bottom that bugs me but if that s the only issue I consider myself very lucky
V

Satisfied with the Purchase

The item was exactly what was advertised the packing shipping was done with care And can t beat the price most of all The only small criticism is that the money was charged without any update for almost a week but I get this is not Amazon so I can understand
C

The packaging was VERY damaged-taped

The packaging was VERY damaged-taped up-but the product inside was undamaged Car seat is great
K

I was totally apprehensive about buying

I was totally apprehensive about buying from a store that I haven t heard of but it was actually a great experience The boxes were a little tore up but they came honesty surprisingly fast It wasn t supposed to get here till Friday but it came a day early I ordered car seats 2 of them They both came new and they both were really nice and at a lower price then any other storeI m happy with my purchase and definitely will be promoting KIDSY to everyone Thank you
J

Good product Great customer service

I was unaware the box would arrive open and torn Customer service was quick to resolve the issue
D

Original order was incomplete

Original order was incomplete - missing the 2 most important pieces of the train set and missing packaging so pieces were simply stuffed into a heavily taped box After I sent photos of everything and described what was missing Kidsy sent another shipment but this time it was as advertised and was complete and in new condition

About Kidsy

Shop discounted overstock and open-box baby and kids items from all the top brands

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