


Based on authentic user experiences
James Sharp
6775 reviews
N/A
7 months ago
I made a mistake in my order which I
I made a mistake in my order which I found out about and tried to cancel it I called customer service and the representative told me she can t cancel it She was so rude I don t know her name but I called Monday 11 29 21 I believe that products are pretty expensive so it would be nice to have customer service who care
CT
6775 reviews
N/A
7 months ago
Misleading zero customer service
They are misleading people by calling their hemp CBD Real RSO has high amounts of THC their products have less than 1 and useless for medical treatment Customer service is also non existent
Jeri Massey
6775 reviews
N/A
7 months ago
Shipping has completely gone to crap
Shipping has completely gone to crap Used to take one business day and now it can take seven Customer service is apathetic
Caroline M
6775 reviews
N/A
7 months ago
Lazarus Naturals was hacked
Lazarus Naturals was hacked in 2023 and they have never recovered from the incident They still have numerous problems with their company Many parts of their website do not function properly After spending many hundreds of dollars with them over 2 and 1 2 years they have shut me off and I have been denied access to my account I m no longer able to login The last time I was able to order or make any communication was December 2023 I ve tried contacting them numerous times by email and by phone but nothing changes Supposedly they ve been upgrading their system On April 5 2024 I received an email from someone claiming to be a customer support manager with a link to change my password THIS STILL DID NOT WORK - AGAIN it said Incorrect email or password THEIR WEBSITE IS SEVERELY BROKEN I ve had no access for over 3 months now I ve been forced to look for other companies to buy CBD However this has been a big hardship for me because I was on their assistance program I m a low-income person and trying to find decent quality CBD at other companies is very expensive I would NOT recommend ANYONE get involved with this company because their system is still broken Your personal information or credit card information may be stolen Or if you try to order they may just steel your money and not send anything It s just not worth the risk
R M
6775 reviews
N/A
7 months ago
Simply does not work
This product does not help with pain at all I took the recommended dropper full then again a couple of hours later I was still in quite a bit of pain I doubled the dosage the next day still no relief I wanted this product to help me as I have chronic pain on a daily basis The taste is horrible and unlike anything I have had before I wasted my money don t waste yours
CT
6775 reviews
N/A
7 months ago
Lazarus softgels made me very ill
The last bottle of Lazarus Full Spectrum 50 mg CBD Softgels made me horribly sick And between CBD Marketplace where I bought it and Lazarus Naturals nobody cared to refund my money or to even evaluate what was wrong with the product I used it before without any problems but this bottle which cost a lot made me ill in a big way Not just once but for the several times I tried it Buyer be cautious
Jeri Massey
6775 reviews
N/A
7 months ago
Victim of Data Breach You know I
Victim of Data Breach You know I ordered the largest bottle only to have my Data Hacked I as a rule never purchase anything on line I just thought through their reassurance would protect me I threw the whole bottle in the trash Pretty much destroyed my ONLINE SHOPPING EXPERIENCE FOREVER Just think your Data is being exposed to a bunch of organized Criminals My thoughts I hope Lazarus Naturals goes Bankrupt completely broken maybe the Venezuelan gang bangers will move on your property and take you over Thanks for the Identity theft I ll be sure and post your info on line so you can share in your customer experience
Regina Daniels
6775 reviews
N/A
7 months ago
Honest Review by Someone on their Hardship Program
It s interesting that you can hardly find any websites where you can write an honest review about Lazarus Naturals I m on their hardship program but I m not loyal to the company because of that I ve stayed with them solely for financially reasons for five years Otherwise I would have taken my business elsewhere because of their poor customer service and price manipulation by forcing the poor to pay more than others in order to meet the minimum purchase for free delivery But mostly I would have left due to the smart asses they employ to respond to customers and their management who condones it I m a very nice person and don t deserve the snarkiness by those receiving minimum wage who disrespect me because they can see that I m poor and they can hide behind a computer As long as you have no reason to call or write the company you ll be happy with most of their products The quality is very good although I believe they use hexane in their extraction methods Nonetheless CBD quality is wonderful among countless other companies most whose CSRs will respect you and show understanding and compassion when you talk with them So if I earned enough money to purchase my quality CBD elsewhere I would This is not an ethical company by any measure They are mean towards their customers which makes me wonder why they offer a hardship program I think Sen Lee of Utah offered the owners of LN some pimp benefits with free taxpayer dollars in their pockets if they offered a hardship program Either way LN often ships your packages late They often arrive at the very tail end of the shipment window or just past the date If you call or write after 10 days from when you placed your order and still see that your package hasn t moved the CSR will always be an a-hole to you when you innocently ask if your package will be shipped soon They ll point out their shipment policy as if you re not allowed to ask any questions until the shipment window has closed after 2-3 weeks My worst experience with them was when they forgot to mail my package after 3 weeks I couldn t call sooner as I didn t want to harm a CSRs precious feelings by calling too soon to see where my shipment was Some loser named Chris in management kissed up to me insisting that I should never wait that long to notify them when I see my package waiting to be picked up for days or weeks He said he d address the disrespect by their CSRs towards customers who call inquiring about their shipments That was 3 years ago But if he spoke to them it didn t change a thing as earlier this year I was disrespected by a LN CSR via email When I addressed his behaviors with management the name of the manager protecting the CSR s disrespect was none other than Chris So good customer service is a game to them Like I said if you can find a more ethical company use them and steer clear of Lazarus Naturals
R M
6775 reviews
N/A
7 months ago
Support
Learned of the discount for low-income individuals and filed out the form on the portal on the website Says allow 7 days I message on IG I am told they are the marketing department and to email support Someone responded asking for my email to check and I have yet to receive a response I m not sure if they just say they offer a discount for certain groups for marketing purposes then make it impossible to acquire Idk about the product but the support isn t helpful
Jacob
6775 reviews
N/A
7 months ago
A CBD Company Changing Lives
I found LN by searching Top Quality CBD Providers I ve been a loyal patron ever since Their benevolent assistance program is saintly Their independently tested product is pure quality Their support is attentive and engaged This company makes a positive difference in people s lives