Lifesum Reviews

This is just a hard to use online calorie counter

This is an online calorie counter that s all - and I found hard to use

Did not notify me when I was charged

Did not notify me when I was charged for a subscription

Worst app

Worst app I totally regret downloading it I paid for it on 12 2 21 and it s a joke can t erase anything on it Really difficult to use can t reach no one to help you Don t waste your money

Utterly useless

Utterly useless - I signed up to be given meal plans and to be able to follow a diet Whilst the app and website let me assess which diet would be best when it recommends the 21 day meal plan diet do you think i can figure out where to find it Not on the app not on the website The app only has the bare minimum content and the Premium membership is not worth the time or effort signing up for it regardless of any 50 off time limited deal I geniuinely feel ripped off at having signed up for a premium membership that offers me no more than I can get from MyFitnessPal or any range of free to use apps out there where I d get food tracking calorie counting and recipe suggestions for free Why am I paying LifeSum premium membership then To be told which diet I should go on and be offered a limited very limited list of recipes and no meal plan No thank you Cancelling my membership before I forget and it automatically renews Which by the way when you access their website cannot do it on the app you are given the option to change payment but not to cancel the autorenew instruction If you click cancel subscription the warning message says you will lose access to the app features which is a rip off of 90 s biblical consumer rights breach if ever I saw one since I have almost a full year of premium paid membership left to run I expect to have that available to me not ripped away becuase I refuse to renew my membership Really not too pleased at losing something I ve paid for I m going back to doing it myself on MyFitnessPal Should have known better my experience explains why there was very little detail about LifeSum features on their website it s not that they re hiding it until you pay it s that they haven t got anything more than the free apps offer already By the way if I sound annoyed I really am Working in IT and being aware of what is out there already free to use access with a little know how it really grinds me when I get caught let alone anyone else unsuspecting who is just hoping LifeSum will give you the edge you need to get on top of your diet planning and food shopping Poor poor show LifeSum team take a long hard look at your ethics and customer experience because this customer will make sure I tell others

I bought a premium subscription with

I bought a premium subscription with the condition that every month I will have climbed a tot of sum from my credit cardit was fine with me because I didn t have the chance to pay the sum in a single momentafter a tot of days I had withdrawn the sum of 34 99 dollarsI feel robbed and disappointed

Premium Account without confirmation from my side

I have had a premium account for two years Now I have also installed Lifesum on an old cell phone Since I did not want to link the new account with the existing Premium account I created a completely new account Without my intervention this was created from Premium Account Because I first thought it was a bug possibly taken over from the existing account I created another new account with another mail address This is also automatically displayed as a premium account This I have not ordered and now I have 3 Premium Accounts In my Play Store I immediately canceled the existing one About the Play Store of the email addresses of the two new accounts is no payment in subscriptions noted yet the account is indicated as premium and I have no way to cancel these two false premium accounts Absolute rip-off of the customer because I have no possibility to cancel via the Play Store and therefore can not cancel the subscriptions However I didn t even had to specify a payment method for the accounts either It just says Premium there Lifesum is not available As I said I canceled the existing account directly Such a thing does not work at all

I purchased a 1yr subscription Feb 22

I purchased a 1yr subscription Feb 22 and it was deactivated October 22 and expiration Is only Feb 2023 I have reached out and had someone by the name of Emil who tried to help me It s been 2 weeks and still no changes I hear from him if I m lucky every 2 days Customer support sucks I was told they have no records for me so I eventually sent a screen shot of my payment I would definitely pay a little more for fitness pal or any other app Sometimes cheap isn t better Basically I am unable to track and I have purchased the premium package as well They don t deserve a star period What a waste of my money

Impossible to cancel once you

Impossible to cancel once you subscribe Their website says it has to be cancelled from where the subscription was purchased I can see it in My Subscriptions but no option available to cancel Beware