Lowcostplumbingsupplies Reviews

Vertical radiators | lowcostplumbingsupplies.co.uk

lowcostplumbingsupplies.co.uk
3.67
132 reviews
Great Rating
Based on 132 user experiences

Rated 3.67 out of 5 by 132 Happy Customers

45.5%
15.2%
15.2%
9.1%
15.2%
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AI Review Summary Based on 132 reviews

The majority of reviews for Lowcostplumbingsupplies are positive, with customers praising competitive prices, good product quality, and excellent customer service. Many highlight fast delivery and helpfulness as key strengths. However, a recurring theme of delivery issues, such as delays and damaged items, contributes to some negative experiences. Inconsistent stock availability and problems with order fulfillment are also mentioned. Overall, satisfaction is high, but operational inconsistencies remain a concern for some customers.

What customers love
  • Competitive prices
  • Fast delivery
  • Good product quality
  • Helpful customer service
  • Easy ordering
Common concerns
  • Delivery delays
  • Damaged items
  • Poor communication
  • Wrong items supplied
  • Stock availability

Last updated 3 days ago

G

Ordered shower room suite and paid only

Ordered shower room suite and paid only to be told no electric shower pick another sent the wrong one twice Had refund Then told no shower tray pick another one sent was to big had to alter plans to fit shower tray Ordered pipe work not in stock had another refund Ended up buying materials from another company putting the job a week over customer not happy
A

The item I wanted to 8 working days to

The item I wanted to 8 working days to get to me Postage was 10 for next day delivery despite using Evri It was a small sink waste which it turned out they didn t have in stock despite it saying it was in stock Customer service was good in updating me though
R

poor delivery

was told delivery would be on either the Monday or the Tuesday so had a plumber booked from Monday morning Despite a number of calls on the Tuesday when I was told the item would be delivered that day at 5pm I was told the item was not on the delivery truck that day I was told it would be delivered on the Wednesday and I would get a phone call an hour prior to delivery No phone call but thankfully the plumber was there to accept the item
C

Great products but deficient delivery system

The products are great toothbrush holders and soap dispensers just what I wanted and at a good price but there was confusion over the delivery and the products were sent out a week later than I expected with no email text telling me which day they would be delivered on so inevitably I wasn t in and had to reschedule the delivery which added on a few more days Some glitch with their online stocktaking system apparently but they were helpful over the phone in resolving the issue
C

Not very good

My first shower tray arrived badly damaged could be tnt delivery damage So I contacted polite staff members who assured me a new one would be delivered the next day A bag of fittings arrived but no shower tray Now I get sent an email to fill in a review and I still haven t received my order Not very good when ur workmen are relying upon the arrival and work is now pushed back a week at least
G

I have not quite managed how to

I have not quite managed how to negotiate the check out process first you select an item then God help you if you want to Add anything on Like a Shower Tray No Chance What about an extension leg kit Find this is you can I dare you Try emailing customer service They may even Answer Website is very poor
R

Delivery

Very slow on delivery
C

Price was relatively good

Price was relatively good however late supply and v late delivery on the day itwelf did spoil things a bit
G

Initially I was sent the wrong product

Initially I was sent the wrong product The process of rectifying this was difficult but when I eventually contacted the right person the issue was quickly resolved
J

I have given a low rating due to poor

I have given a low rating due to poor communications about delivery dates which meant I had to postpone my plumber Also I live in a flat which has level access and a large lift but it is kerbside delivery only and the driver started to leave everything outside on the street in view of the public until I pleaded with him to at least get the four separate items into the lift - you d think kerbside for a flat meant to your front door

About Lowcostplumbingsupplies

The best vertical radiators, coram shower enclosures, compression fittings, faral radiators and stainless steel cylinders

United States

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