Lucyinthesky Reviews

Super Speedy Service

I needed to cancel my order because the dress was not going to arrive in time for my event I chatted with customer service and they located my order and canceled it in minutes It was so easy

Customer service help

Any time I have had an issue with shipping or returns the customer service team has been very helpful Today I spoke with Merry S about a dress that I am trying to expedite the delivery of and she was very informative

Customer experience was excellent with Arianne T

Customer experience was excellent with Arianne T She answered all my questions and got my refund ready for use Thanks for all your help

Great customer service

Great customer service I ve had a few issues with orders and the live chat feature has helped a lot I was assisted by Arianne T and it was a easy interaction fix

Ryzza L

Ryzza L was super helpful getting my return processed so I could re-order in another size Thanks for making this process so easy

Assistant Mary

Mary was very polite and efficient About this company as a petite Asian women I am very pleased that the sizing varies a lot with even XXS The site is very well organized Having the assistant helped me so much She was able to filter out great dresses for me based on the description I asked for Mary was amazing

Quick shipping and great customer services

The dress sizing is a bit smaller than i was hoping but great customer service I wanted to return and use the store credit to buy a different size but it will take 2 weeks so I asked if the store credit can go to my account quick and they said they can do that if I provide a UPSP receipts The shipping of the product is super fast too which is nice if you are in a hurry to buy a dress for an event

Such a helpful team

I was accommodated so well by this company when I was worried about the arrival of my package I was given credits for any trouble I had with my delivery Truly so helpful