Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

C

Love the breakfast McMuffins especially bacon and egg one with cheese Also the banana milkshakes are delicious However they MUST bring back the chicken Legend with cool mayo as it is the best and makes life better BRINGBACKTHECHICKENLEGEND
C

Just ordered a meal via Just Eat

the food is realy good but the service is REALY BAD i also saw at least 3 worker smoking right outside the drivethru window but yet again the mcfluries are the best
S

Go to McDonald s most days for lunch

Just ordered a meal via Just EatDelivery greatFood awful- chips cold burger tasted horrible Ordered a chocolate brownie got sent a cookie with no explanation Won t be ordering McDonald s again waste of money
S

prices getting higher

Go to McDonald s most days for lunch this particular branch which is corporate owned in Wigan WN13RB refused to put extra cheese slice on a burger but took of pickles Apparently they can t cost in a slice of cheese but can charge for pickles which I took off No other McDonalds has ever said this to me Staff were polite and food was hot I just found this annoying
G

After ordering food and waiting for my

prices getting higher and never have what I want in for supplier issues
J

Burger wasn t the best tbh

After ordering food and waiting for my order it was given to somebody else and I had to wait then ask what happened to my order and then they made me a new one
J

Dear Macdonalds

Dear Macdonalds I would just like to say I have just stopped again at Sutton Scotney A34 South and how your McDonald s here is always exceptionally clean great service with friendly helpful staff and the food is always made and presented well and not rushed I wish you would replicate the standards here everywhere and I think you should use this outlet as a standard I come from Oxford and purposefully do not go in to the city centre McDonald s there due to the standards being nowhere near as good or value for money
I

3 star

I order a burger with everything but the tomato sauce and mayonnaise but they gave it to me with them they ve done this several other times but when they get it right it tastes really good
J

Fix the collection screen

Food is what it is Its not the best but its convenient The most annoying part is the focus on deliveries They seem to get priority for some reason And also why is the collection screen always broken Fix it for goodness sake
W

Their Bacon Roll was amazing

Their Bacon Roll was amazing the taste was very good but not satisfied with the staff They should act a little humble with their customers

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