Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

S

I am a uber driver

I am a uber driver I went to Markeaton Park Macdonald s derby where 2 picks were waiting for last an hour or so I spoke with Shift Manager Neve bless her and she sorted out issue She wrote down the orders and made them in few minutes Hats off to her I highly recommend to appreciate staff more often as they work really hard Specially applaud for Neve Uber Driver
S

Ordered on just eat last week over hr

Ordered on just eat last week over hr late everything cold Rang shop was told to go in with receipt and they would sort it out Visited mc donalds today in breadmaking Street lichfield asked to speak to manager The young gentleman was so good very apologetic could not do enough for me He did my order again free of charge He is a great asset to the company on first impression he looked too young But so professional helpful and charming would highly recommend him he will go far Keep it up thankyou for your help
R

Shout out for Clare brook

I was confused but the lady was really helpful and supportive she keep smiling and guiding me its best CLARE BROOK is exceptional and a real asset for the comapny
L

Me and my dad want to McDonald s today

Me and my dad want to McDonald s today and they messed our order up and they where very nice and got it sorted and the manger Sam was very apologetic and said happy Mother s Day and they gave us 1 rap on the house so me and my dad would like to say thank you to Sam
C

I got a fire haircut today when I went

I got a fire haircut today when I went to McDonald s then I went home but realised I didn t get any food so I went to the hairdressers to buy some food
M

Mcdonalds Newport

Mcdonalds Newport Isle of Wight Order arrived with missing items and food was luke warm contacted to talk to the Manager who was very helpful and within half an hour staff came to our door with a whole new order Thank you very good customer service
M

i love food

i love food A BIT TO MUCH so i love anything that McDonald s put in front of apart from salad I ordered 3 big macs and 2 large fries followed by 2 Mcflurrys they took a while to arrive but within 5 mins i finished the lot thank you Mcdonalds for causing my obesity
M

Great customer at the Spalding store

Great customer service when visiting the Spalding store tonight I visit the store a lot but tonight there was a young member of staff at the window and they were so polite and friendly it was nice and refreshing I think their name was Kayden and they was lovely and chatty A real pleasure for the store to have
J

Thankyou to Kerry that s what I was

Thankyou to Kerry that s what I was told her name was when I asked What a lovely friendly knowledgeable person she is nothing is to much trouble for her she is so helpful All the staff at Princess Park Way are lovely but sorry guys for us she is the bestGood luck Kerry in all you do with your lovely attitude to a working day you will go farThankyou Julie and David

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