Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

G

Sick of so called faulty coffee machines

Why cant any McDonalds manage to fill their cups Every time i order a large hot drink it always comes almost half empty whenever i query why this is i m always told its the coffee machines fault Either staff are pressing the medium button instead of large or the machines are set to under fill the cups Maybe you should try under filling a pint in a pub and see where that gets ya McDonalds needs to do better
T

Unfortunately it is now clear that

Unfortunately it is now clear that McDonald s and my McDonald s are nothing other than a confidence trick designed to part anyone foolish enough to purchase anything through the device with nothing in return Not only that but getting restitution is virtually impossible given the way you are treated both by them and Uber If you want food please go out and buy it If you want to be robbed use the app
S

Shocking prices

Shocking prices 8 29 for a coffee a regular mcflurry and 4 wee halloumi fries Put your prices up whenever you feel like it mcdonalds ridiculous
L

Awful experience

Awful experience went through 4 delivery drivers Food was late and cold and no option to cancel order or request refund Would recommend using Just Eat instead
K

Why these use Uber eats is beyond me

Why these use Uber eats is beyond me Absolute joke they pass you from pillar to post 1 hr and a half for a delivery that still didn t turn up 3 different drivers took and cancelled the job for them to say oh it must of got lost in the system so when they come to collect there is no order Ever tried getting a refund from Uber eats More chance of getting a doctors appointment
D

Very poor customer service

Very poor customer service When they got my drive through order wrong I was told that it was my fault for not checking the screen and to ensure I did so in future However I did check the screen as best I could for the very brief time that they display the order So basically i was told it was my fault for not supervising and verifying their data entry skills
A

Bad food experience

Got s mc flury the cream egg one didn t even taste like a cream egg had a triple cheese burger that was all burnt and the bun was hard around the edges didn t have no taste to it and that s how they serve food to you it s disgusting need to learn how to cook a burger and acutaly put it in the bun properly too very disappointed
K

Durham Macdonald s never has anything

Durham Macdonald s never has anything in stock my last 5 visits they have had no mcflurrys or shakes going elsewhere now because it s not good enough
A

Cold Food Couriers sharing cars

Waited 25 minutes at Merthyr Tydfil Cyfartha Retail park site for cold food which was replaced after the manager saw me catching his eye and he disappeared No apology While waiting we noticed Food couriers who appeared to have bags for Uber and Just Eat actually sharing cars and parking in disabled and Food Click and Collect bays Talk about disrespectful and no wonder food deliveries are nearly always cold I really don t know why we bother going back as McDonalds is apparently not bothered at all
B

useless

uselessunorganised chaos is all i can explain for the mess i saw there was just like a wave tsunami of a complete and utter shambles cold food not the right food staff on phones 1 person has his hands down his trousers got refund never going again

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