Mcdonalds Reviews

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mcdonalds.co.uk
3.58
139 reviews
Great Rating
Based on 139 user experiences

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Rated 3.58 out of 5 by 139 Happy Customers

43.2%
14.4%
13.7%
14.4%
14.4%
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AI Review Summary Based on 139 reviews

Customers frequently praise McDonald's for fast service, friendly staff, and tasty food, with many highlighting specific employees for exceptional customer service. However, recurring complaints include cold or incorrect orders, high prices, and issues with delivery platforms. Some reviews also note problems with missing items, poor food quality, and lack of accommodation for dietary needs.

What customers love
  • Tasty food
  • Helpful employees
  • Clean restaurant
Common concerns
  • Cold food
  • High prices
  • Wrong orders
  • Delivery issues

Last updated 1 month ago

G

Ye I m x

Ye I m x Ordered the hot x pie What an absolute disappointment Main reasons I Ordered was no1 i love cinnamon no2 i love pastry no3 i love buttery things yes I m fat I checked the other ingredients to be sure there was no candied peel which I hate there was not I like raisins and sultanas Ordered took 2 bites the second just to be sure and its tasteless
F

Food didn t arrive no refund

Ordered from McDonalds at Asda in Fulwood Preston through McDonalds app didn t receive order McDonalds manager said I should complain to uber eats I didn t order through them I asked him to escalate it to uber eats He told me he had escalated it and I should expect a call from them This would have been a miracle as he hadn t taken any details from me about who I was how to contact me not even taken an order number
A

Every time I order

Every time I order the order is wrong I ve had enough Ordered a veggie burger they sent an apple pie instead When you contact them they say contact uber eats sorry but it s not uber eats behind the counter and swapping a Mcplant for apple pie They take absolutely no responsibility for their mistakes Never using again
S

We ordered some meals from Mcds and

We ordered some meals from Mcds and tested the contents and shocked to find that the fish plant and veg burgers contain meat Mainly pig And the meat contains fish bulking agents and faeces traces in big amounts Honestly horrified
M

poorly made food

The food wasn t cooked fresh The fries were cold and hard The sauce was disgusting and not fresh the chicken nuggets were also not fresh poorly made I want a refund Threw the McDonald s in the bin Very terrible workers who can t cook fresh food As an food executive I am very disappointed with the coworkers and their time management whilst cooking the food Won t be revisiting this so called food place again 0 5 10
S

I got a McDonald s breakfast wrap

I got a McDonald s breakfast wrapWith brown sauce that s all you could taste the sausage bacon egg potato roast like a hash brown couldn t taste that nor cheese it was next to cold when I did get it definitely don t recommend and for 499 no not worth it definitely thumbs down
M

I can t believe they inflate the prices

I can t believe they inflate the prices for delivering even though they charge a fortune for delivery as well Prices increase about 15 when being delivered ridiculous I have become totally put off by their sheer greed and will never go to McDonald s again Its the only way to hurt these greedy companies
I

AVOID AVOID

AVOID AVOID What a horrible service i just received from the Great Bridge branch i ordered McSpicy burger which i paid for it but the staff have given me a wrong order when i realised that it is the wrong burger i headed back and have told the staff about the situation which the manager came a cross and start giving me no sense at all which he said that the burger i order finished couple weeks ago but his staff clearly didnt know about it what type of the staff and management is thers So i paid for burger which they not selling anymore and i had to pay again to get different order and wheres my money for the order i made Because the burgers the manager took it and thrown in the bid What a disgusting behaviour of the manager which i would never expect
C

Awful and nearly inedible

I took my daughter to the Liphook Services Macdonalds she loves Macdonalds I hate it but I thought I d get a Mcspicy chicken burger What a mistake a horrible soggy bun with a spicy sauce that is far too spicy and a piece of chicken that was covered in a breadcrumb batter that could only have been mixed using concrete The chicken itself was tough and chewy An absolutely horrible meal Never again
C

We took our granddaughter in Macdonalds

We took our granddaughter in Macdonalds Harwich last night We ordered our food the usual way and waited The resuarant was empty other then three other people who had just walked in and who appeared to know the staff very well They were served food without ordering and gave no money apart from that they were served food strate away and we were left waiting These three people started eating there food at the counter and messing about giggling and occasional going behind the counter No customer service skills or care

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