


Based on authentic user experiences
Beverly
6730 reviews
N/A
1 year ago
Beautiful couch and easy to order online
Stem provided excellent customer service It was easy to use their website This is my first couch and I was worried about purchasing online but was having difficulty finding one I liked without the use of chemicals I wanted a couch without fire retardants and low no voc I loved that the sectional I ordered was also made from FSC certified solid wood I can definitely feel the difference when I sit on it versus a previous couch There is more support and doesn t sink in too much Just the proper amount of cushion This company aligns with my values of reducing the impact of chemicals in our environment and in my personal space Along with durable furniture that is intended to withstand for a long period of time It was a bit pricey but I felt I got what I paid for in terms of the quality
Natali
6730 reviews
N/A
1 year ago
I ordered Ason Sofa XL from this
I ordered Ason Sofa XL from this company The quality is outstanding The customer service was really helpful I wasn t sure what color I like so they sent me a bunch of samples I got a notification every time when the status of the order was changed So I could see the process in my account The time frame was 6-8 weeks I got mine in 8 weeks I suppose I could got it sooner if it wasn t a holiday season I highly recommend this company
Nathan McDaniel
6730 reviews
N/A
1 year ago
I found Medley on the internet
I found Medley on the internet After our first interactions with the person helping us I felt like there was minimal risk to ordering furniture online from them The staff was knowledgeable helpful and offered good suggestions They sent samples and we had excellent communication throughout the process I would order from Medley again in a heartbeat Our sectional arrived and was exactly what we expected We love it Thank you Medely for a great experience
Ashley Harland Rota
6730 reviews
N/A
1 year ago
I am giving this review ONLY on the
I am giving this review ONLY on the customer service representative Elyse Excellent in every way Resolved my questions and therefore I did place an order for over 5K I will update when I get the furniture but the lady I spoke to was an excellent employee Had it not been for her I would have shopped elsewhere
Sheila Liberman
6730 reviews
N/A
1 year ago
I was very pleased with all the time
I was very pleased with all the time and effort put into getting my couch exactly the way I wanted it They were so helpful with asking the right questions and when the couch arrived the company that delivered it was also amazing They went out of their way to place the couch exactly perfect I highly recommend medley They were even helpful in recommending another piece I wanted from another company
Wladyslaw Jagiello
6730 reviews
N/A
1 year ago
Wonderful
It was a pleasure to work with your company from inception to the end Laura is a consummate professional who knows her stuff is creative and understands client concerns I was astounded when my sofa arrived it couldn t have been more beautiful I am comforted to know that I made a smart environmental choice and was rewarded with excellent design and craftsmanship I extend a huge thank you to everyone at Medley
Susan T
6730 reviews
N/A
1 year ago
Beautiful functional eco-friendly couch
I am writing to share my review of the Zavis couch which we ordered with the natural latex filling We have been enjoying it for about a month and we absolutely love the look and feel of it It stays cool to the touch during naps and provides very nice back support I am not sure what other customers are complaining about in terms of wait I ordered the couch online around the holidays and received it in January as expected In fact my family chose to order from this California based company as opposed to other companies that manufacture closer to us We are on the East Coast Communication was good both by email and online Very pleased
Yana H
6730 reviews
N/A
1 year ago
Great experience
We ordered a Nein open L sectional The entire process was seemless We started our selection based on fabric samples Laura in customer revive was very helpful and was available to answer all our questions The flexibility to specify all materials was very helpful The furniture was delivered on time and to our expectations We appreciated being able to buy non toxic furniture at a reasonable price
Angela
6730 reviews
N/A
1 year ago
Love our new Medley furniture
We are VERY happy with our Rio XL sofa XL ottomans and chair After researching non-toxic furniture for a while I decided on Medley and am happy I did It is very well made and super nice looking It did take a few months to receive it which was expected as I was advised of this when I ordered It is not put into the production line until after you order it as it is custom made to your specifications so you should expect a wait All went smoothly and I received status updates along the way It was completely worth the wait
Nigel B
6730 reviews
N/A
1 year ago
Great
Great very easy to work with on time and helpful Our sofas are fantastic They got us the sofas in time for Christmas even though we ordered just after the whole Black Friday Cyber Monday weekend We went into this knowing they ve had some production issues and we were pleasantly surprised with their customer service And no I m not a robo reviewer