AI Review Summary
Based on 140 reviews
Memory Box receives predominantly positive feedback for product quality, fast delivery, and attractive designs, with many customers expressing satisfaction and intent to repurchase. However, recurring issues include damaged goods, poor customer service responsiveness, and occasional incorrect or missing items. Some negative experiences involve delayed deliveries, inadequate packaging, and misleading product descriptions. Overall, the brand maintains strong appeal but faces operational inconsistencies.
What customers love
- Fast delivery
- Great product quality
- Easy website use
Common concerns
- Damaged goods
- Wrong item sent
Last updated 3 weeks ago
O
of Sue Taylor
The picture frame arrived 3 days earlier than expected which was excellent I really like the frame as well Well done
P
Patricia Labistour
Excellent and affordable choice of
Excellent and affordable choice of frames Super quality and prompt delivery Very pleased and will be back
S
Sarah Hardwick
Frame arrived quickly
Frame arrived quickly well packaged and just as I hoped for Brilliant service many thanks happy customer
J
Julie
Loved my frame
Loved my frame Customer service excellent Have bought from this site a few times and would definitely recommend
J
Jane Waugh
Excellent product
Excellent product absolutely love it Speedy delivery Will definately buy from Memory Box again
C
C Smith
Great product and service
Great option to order samples before buying and I was able to order bespoke sized frames which were perfect for my pictures and arrived quickly
J
Julia Maughan
Lovely frame
Lovely frame Upgraded to glass and was very pleased with the result Delivery sooner than expected Great service all round
L
Lis Souto-Montero
Really lovely frames
Really lovely frames One frame glass was damaged in transit and the company replaced it immediately Got the new one today Lovely frames and good service
M
Mary Caryer
Delighted
I was very pleased with the photo frames I ordered In fact they look even more attractive than expected Reasonable price and quick delivery Thank you
C
Chris Carter
Excellent service
Frame was delivered quickly well packaged and was well constructed and finished It was very competitively priced All good
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