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Memory-box Reviews

Picture, Painting & Photo Frames Online • Memory Box

3.6
141 reviews
Great Rating
Average of published reviews · How scores work

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Rating Distribution & Review Trends

3.6 / 5.0 Avg 57.1% Positive (4-5★) 140 Approved Reviews
Monthly & Yearly Rating Trends

Last 6 months (Jun 2026 – Nov 2026) · No reviews in the last 6 months

Hover any bar or point for details
5★ 4★ 3★ 2★ 1★ Jun '26 No review Jul '26 No review Aug '26 No review Sep '26 No review Oct '26 No review Nov '26 No review No reviews in the last 6 months

Yearly history from 2023 to 2026 · Review volume bars & average star score

Hover any bar or point for details
5★ 4★ 3★ 2★ 1★ 2023 No review 2024 140 revs 2025 No review 2026 No review 3.57★
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Positive Neutral Negative
AI Review Summary Generated from 140 reviews

Memory Box receives predominantly positive feedback for product quality, fast delivery, and attractive designs, with many customers expressing satisfaction and intent to repurchase. However, recurring issues include damaged goods, poor customer service responsiveness, and occasional incorrect or missing items. Some negative experiences involve delayed deliveries, inadequate packaging, and misleading product descriptions. Overall, the brand maintains strong appeal but faces operational inconsistencies.

What customers love
  • Fast delivery
  • Great product quality
  • Easy website use
Common concerns
  • Damaged goods
  • Wrong item sent

Last updated 4 months ago

R
Rachel Manchester

Professional and efficient

Easy to use website good selection of products Ordered and swift delivery of a product that was promised Very happy Thank you
S
Sheena Purdom

Excellent company

Excellent communication Speedy delivery of order Really lovely product Highly recommend
N
Nicola Helen Pettit

Excellent quality product

Excellent quality product easy to order and very well packed for a prompt delivery Good prices would use again
C
Charlotte

Exactly what I was looking for

Exactly what I was looking for Beautiful frames good value delivered efficiently Thank you
M
Mr Keith Hughes

A really nice picture frame

A really nice picture frame well made looks smart arrived promptly and was well packed Good value for money and looks far more expensive than it cost
I
I U

Exactly what I wanted

Exactly what I wanted I upgraded to glass Arrived well packaged and in great condition Very pleased with my purchase and good value for money
C
catherine roche

Beautiful Frame

The frame i ordered came on time and is beautiful Can t wait to put the special artwork into it for display
P
Philip Warren

The frame is perfect

The frame is perfect it is also easy to get the picture in I am pleased with the result and will use Memory Box in future Speed of delivery is not important to me
N
Nicola

Good service

The website was easy to use Lots of choice When I placed my order I was kept fully informed of the progress right up until delivery Happy with the service
S
susan

Excellent

Excellent quick service Product as ordered Good quality for fair price Definitely use this site again

About Memory-box

Explore our collection of ready-made and custom photo frames online. We offer picture frames in any size - over 160k frame options.

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