


Based on authentic user experiences
A M
7944 reviews
N/A
5 months ago
Terrible experience with Meritage Homes
I second the negative feedback from other customers I am compelled to share my harrowing experience with Meritage Homes in Florida as a cautionary tale for anyone considering their services My family s journey with this builder has been nothing short of a nightmare filled with incompetence broken promises unethical practices and disrespectful behavior from the sales associate From the moment we engaged with their sales associate it became clear that their priority was closing the sale not ensuring customer satisfaction They consistently lied failed to provide the promised updates and demonstrated a complete lack of professionalism and they will lie and do anything to get your earnest money The construction process was marred by unending delays pushing our patience to its limits Deadlines were disregarded leaving us in a state of constant uncertainty and frustration To make matters worse the quality of workmanship was shockingly poor with sloppy mistakes and numerous structural issues throughout our home What truly enraged me was their attempt to scam us by passing off standard materials as upgrades This blatant deception reflects a complete disregard for integrity and a willingness to take advantage of unsuspecting customers I recommend you to think twice before considering Meritage Homes for your home building needs Share this warning with others so they may be spared the immense frustration and heartache that I have endured Let us hold companies accountable for their actions and demand transparency honesty and quality in every aspect of the home building process
Melanie Rowan
7944 reviews
N/A
5 months ago
I wish I did not have to give one star
I wish I did not have to give one star I own a home in Commerce City I have Spalling on my front porch I paid over 500 K for this 3 year old house I contacted Meritage Warranty Dept Kevin was who opened up claim Only to tell me not covered I have owned five houses Three in Colorado This is only one that this has happened to Meritage cuts corners Buffalo Highlands HOA does not even maintain the Public areas think twice before buying a Meritage home Look at Consumer Affairs reviews
Nikki Godwin
7944 reviews
N/A
5 months ago
This builder lacks integrity and
This builder lacks integrity and ethics They will run you in circles lie and deceived you After the home was built I noticed the driveway has holes in the concrete and breaking apart by the day I called the service representative and he inspected and admitted it was builder error when concrete was poured He scheduled for it to be fixed and here s the problem Instead of removing the concrete and repouring it they just patched up an already disintegrating concrete Just a few weeks later the issue became even more evident and largely noticeable I immediately reached out to the service rep - Aaron again He was completely unresponsive for weeks and after several follow ups on my end he finally responded that he ll get someone to inspect it and get back to me in 2 days Nothing from him for weeks while I continued to follow up without any response After several weeks he responded to my inquiry and sent me warranty info that there is no warranty on the concrete Problem is the concrete was never done right in the first place This company is horrible Run if you can
Dana S
7944 reviews
N/A
5 months ago
2 Year Old Home a Lemon
Reasons not to purchase a Meritage home I moved into my new home in December 2022 and since then 1 I had to beg to have the included dehumidifier installation which took place a year after the build not so bad at least they did it 2 The irrigation installers cut corners by not installing a water cut off piping broke without water for days until they came and repaired their handywork 2 I had a flood from the second floor of my home extending into the first floor from a toilet installation issue in the master bathroom After 20 000 of remediation and repair somewhat back to normal3 When installing vinyl plank after the flood the sub flooring installed in the second floor loft was all uneven and needed to be addressed 4 The master bathroom fan stopped working due to a roof leak from an improperly installed roof vent Had a delightful sarcasm conversation with the roofing company they used and apparently they are happy with their workmanship after 2 years Unless they offer you a 5 year warranty run away
Mike H
7944 reviews
N/A
5 months ago
If I could use less than a star
If I could use less than a star I would Not only am I a veteran that has worked their tail off to get where they are The builder gave us a broken fridge we knew going into it as we bought our own the floor was laid incorrectly and the carpet in all rooms was left without enough padding if none at all Surprisingly only a few neighbors have had to call air companies in the area finally a repair guy told us the A C unit for the home is too small for the size Other neighbors don t have that issue the crazy part is they are all of color Let alone the part to hold the filter from falling out never held together If you can avoid the nightmare please do it They avoid responsibility at all costs Come to find out the A C company that installed the unit in the first place didn t install the unit correctly in the 1st place Don t sign anything until you have made your own inspection of your home If they don t leave you in their waiting room to sign papers while the representative assisting walked to grab their lunch Don t get ripped off losing hard-earned money when you don t have to because they will We could have used the 2 thousand you stole from us to start a case against your company it s our fault for believing your company looks after building our new home
Claudia A
7944 reviews
N/A
5 months ago
Cannot Recommend Meritage in Redlands
We are new homeowners at Meritage s Live Oak development in Redlands We are extremely disappointed with the manner in which we have been treated following the close of escrow and Meritage s aggressive solicitation of a stellar AVID review Our most recent issue with our brand new home is a gnat infestation which existed prior to the time during which we took possession of our home We are bracing ourselves for a battle since it does not appear Meritage is willing to accept responsibility for the infestation