M
Michael
Awesome
These guys are awesome
Mortgagesolutions Reviews
Every Home Loan Has a Story! Let's Write Yours | Mortgage Solutions Financial
AI Review Summary
Based on 48 reviews
MortgageSolutions receives consistently high ratings for service quality, professionalism, and speed, with many clients praising specific staff and smooth processes. Several 1/5 star reviews report severe issues including poor communication, delays, documentation problems, and feeling misled about costs or terms. The positive feedback highlights helpful staff and efficient handling, while the negative feedback emphasizes organizational failures and customer frustration. Overall, experiences are sharply divided between strong satisfaction and significant distress.
What customers love
- Quick processing
- Smooth process
Common concerns
- Cost issues
- Slow processing
- Disorganized process
- Misleading information
Last updated 3 weeks ago
J
Jijo Joseph
Excellent service
Excellent service Thanks Finance solutions especially David Bailey Thank you
D
Dawn Dawson
Great company I have used them multiple times
They have been easy to work with and helped me I have worked with them to purchase 2 homes
J
John
Excellent service
Marc and his team came thru when things got a little crazy They didn t stop until everything was complete
Y
yazmin melero
Do not use this company
Do not use this company I refinance my house at the end of 2020 I thought I was getting an excellent rate and a wonderful mortgage payment Turns out somebody made a discrepancy in my taxes and I was not informed about it for a whole year There is a 9400 discrepancy in my account and basically my payment is now exactly the same as before I refinance because we re trying to pay my taxes off I reached out to the company and that s all they did spread it out in 24 months after i had no way of knowing about this for a whole year so I have the exact same payment that I had before I refinanced Mortgage solutions lol what a joke Save your money
John Potter
Find another company
They do not communicate effectively and you might end up being thrown out of your house I would not recommend to any person they are so unorganized They do increase their mortgage payment and their customer care services are poor
P
Peyton Bertram
If it was possible to choose a negative
If it was possible to choose a negative amount of starts for a rating I absolutely would This company has had the paperwork for THREE MONTHS They knew the closing date and gave us the run around every time they spoke with us or our realtor They delayed the purchase of our dream home because of negligence We have been told that we might be able to close on our current home five different days We have taken days off of work because we were told we would be able to close one day just to wake up and find out it wasn t going to happen There was no truthful information given just a run around Absolutely awful service Dino has done an awful job and not been helpful or productive
E
Edward Sambrano
They cheated a family out of there home
They cheated a family out of there home in cold blood I heard they fired the loan officer that was working on there case right before the closing and FAILED to notify anyone Not title not bower lender no one It put a good innocent family on the streets with a baby infant They promise over and over that everything was good Were good for closing the house wont get foreclosed be veeery werie if you work with mortgage solutions financial
S
Simona Knights
If I could give this loan company less
If I could give this loan company less than 1 Star I would My husband found these guys and really trusted them with the process They said we were pre-approved just needed the paper work Everything seemed to take FOREVER We finally got a call from OUR relator letting us know the sellers realtor contacted her because the underwriters for OUR loan contacted the sellers and told them we DID NOT QUALIFY If that doesn t scream shady I don t know what does Even if we didn t qualify why are you speaking to the sellers if we are apply for a loan from this company I would NEVER recommend this company even if someone was buying a DOG HOUSE
R
Rob M
This is a sham of a company promise
This is a sham of a company promise you the 3 option and very poor communication skills Triple B mortgage be careful waste of time and I m pretty sure the 5 stars on this site are workers of the company trying to boost their reputation this is a loan shark by definition trying to scam you of your home time and money
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About Mortgagesolutions
Mortgage Solutions Financial: Your Local Loan Experts
Mortgage Solutions Financialoperates as a dedicated mortgage resource for individuals and families across the United States, offering a comprehensive suite of services to facilitate home purchases and refinances. With their website at Mortgagesolutions.net, the company positions itself as a provider of "loans other lenders won't," focusing on personalized guidance and a streamlined application process.
The core mission of Mortgage Solutions Financial is to simplify the complex journey of securing a mortgage. They provide access to a wide array of loan programs, including government, conventional, and unconventional options, ensuring that clients can find a product that aligns with their specific financial circumstances. The company emphasizes a significant reduction in traditional barriers, promoting a process with less paperwork, quicker approvals, and consistently friendly, personal service from dedicated loan officers.
Streamlined Services for Homebuyers and Refinancers
Mortgage Solutions Financial structures its services primarily around two key needs: purchasing a new home and refinancing an existing loan. For prospective buyers, the company acts as a local guide through the homebuying process, offering resources such as mortgage calculators and application process overviews. For current homeowners, the focus shifts to refinancing options designed to potentially lower monthly payments or unlock home equity. The company also highlights its loan servicing capabilities, providing support for existing customers managing their accounts.
Commitment to Customer Experience and Testimonials
A significant component of the Mortgage Solutions Financial brand is its reliance on customer testimonials to illustrate their service model. The featured reviews consistently praise the company's responsiveness, professionalism, and dedication to client success. Customers have reported positive experiences where the team went "above and beyond" to secure the right home, maintained clear communication throughout the process, and provided a "personal touch" often missing from larger financial institutions. These testimonials are presented as evidence of the company's adherence to its promise of accessible, attentive service.
Company Standing and Contact Information
Mortgage Solutions Financial is identified as an Equal Housing Lender, operating under the legal entity Mortgage Solutions of Colorado, LLC, dba Mortgage Solutions Financial. The company maintains a national presence with a central application portal and customer service lines, including a general number and a specific number for speaking with a loan specialist. The official website, Mortgagesolutions.net, serves as the primary hub for accessing their resources, checking NMLS identifiers, and initiating the application process for those ready to begin their home loan journey.