Motostorm Reviews

Ordered a bluetooth headset and it was shipped within 24 hours According to tracking the parcel has been stuck in Italian customs for a week I have emailed customer service and notified them through their own Verified Reviews plugin that I have not received the package It is now almost a week after the initial expected delivery date No word from customer service and I m stuck wondering what I am supposed to do Order reference 456606Edit Customer support emailed me after I left this review Turns out Fedex was on strike in Italy hence the delay Not sure why they chose to ship via Fedex knowing that the strike was ongoing Regardless I received the package today just over a week after the initial estimated delivery date It was not the smoothest shopping experience but I m not completely opposed to ordering from them again

Pros good price true GIVI dealer communication during entire process Con waiting time for a back order part which I end up canceling End up result they show to be ethical and care for customer Fast reimbursement for part cancelled

Never got my item shipped Order 484822 Expected Shipping Day was November 29th Haven t received any updates either Update Received my order Took a while but great quality and much cheaper than buying in the US

6 20 22 Received my Bagster seats They look and feel great Shipping and communication were a bit slow but I received a great product If you re in a hurry to get something and you live in the US you may want to try ordering with another company Placed my order 429198 Bagster seats on 4 30 22 Expected shipment was 5 24 22 I am located in the US and was expecting order to take some time Checked on order after expected shipping date Website says order is running late Sent an update request email on 5 30 22 Understand things happen but Id really appreciate some sort of contact informing me when product will be shipped

In all honesty After reading some of the poor reviews I was very concerned with ordering from motostorm But to be fair they were very helpful with me to get the right Rizoma mirrors adapters and indicators for my S1000RR so no complaints there The tracking was spot on and as it was shipping to the UK I had the VAT to pay on the item and was notified through UPS Parcels and paid this via them so no bother The parts arrived when they said they would and I ve already fitted the mirrors which look amazing and the indicators will be next My only gripe and why I didn t give 5 stars is that after I ordered and paid my money I sent a couple of enquiries and they were ignored It would of made the difference if they had carried on with the great customer support after I paid and certainly put my mind at rest on a few matters Overall though I have no complaints and happy to buy something from them again

Fast delivery to Philippines i just amaze to receive my noland n70 2x bungee metal white helmet Quality and nice discount But they need to improve the customer service specially on all inquiry But as my experience overall satisfied as customer here from Philippines despite i read some delay For me it took 3 days only

This company is one of the best so far Very fast delivery and the best price online I made an order and 3 days later they shipped the products I live in northern europe and 2-3 days later I got my products I will buy from them again thats for sure

Ordered a 2K racing suite and it s stuck in customs because it didn t have a commercial invoice which is required for international shipping Fed Ex tried contacting the seller to no avail and I can t get a response either Order reference 427651 Motostorm was able to get the issue resolved quickly and I received my suit shortly after the expected delivery date Very pleased with the overall outcome

I placed an order for an AGV-0011A2I0-019 - AGV X3000 helmet ORDER 449691 on July 4th 7 4 22 It was supposed to be shipped by 7 12 but I still have not received any updates regarding shipment Can you please help me understand where this order currently sits UPDATE I heard from the team and they were able to follow up and provide an explanation as to why the order was delayed I have finally received my shipment and would say I m happy with the final outcome despite the hiccup

This is the first time I ve purchased from Motostorm it I will definitely check out their website again when I m looking to purchase motorcycle items as the prices were fantastic the communication was first class as well as packaging and delivery time Goodjobmotostorm it