Ordered a pair of boots Payment have been made from my VISA a week ago but I haven t recieved an estimated delivery date Can you please please respond to my email

Tyrone Van Straaten

2 years ago

Long expensive postage

Postage took long said 3 to 4 working days it s now 10 days paid fast shipping still not come and Very expensive was not worth paying fast shipping it s only option they had still no item

Japa-n

2 years ago

Was good

I m glad that the procedure for overseas shipping was very fast However there was a defect in shipping so it was evaluated reasonably The room number was cut off in the middle and it was delayed

Arthur Loughlin

2 years ago

beware of Motostorm

402196 I purchased a 200 Mivv exhaust system from the website which said in stock great prices but after 2 weeks of it being on the in progress stage i wrote a polite email asking for an update on my order I didn t get a reply but a few days later i had to cancel my order and ask for a refund so i sent a polite email about this 5 days later i still have had no communication from Motostorm other than my confirmation email over 3 weeks ago After reading other reviews i can see that there are similar issues with communication I understand delays are normal but keeping customers updated is important I need my order cancelled and refunded please edit Motostorm have refunded me the full amount

Azri

2 years ago

Late delivery

My order should have shipped 5 days ago But never came back for update I m pretty disappointed emailed them with no response They came back with quick response so i managed to swap the unavailable item and shipped almost immediately

Derek Charlesworth

2 years ago

Nice camera but unable to communicate with after sales

Nice camera but unable to communicate with after sales for help Very impressed with quality of video and could also fix it on my cycle and motorbike Could not sync date time at all repeatedly told it was not connected despite sending emails asking for help I never did get a reply Yesterday the lens had clouded over viewing the video back home it looked good to start but ended up looking very misty Disappointing I m afraid it will be returned

Carla Theophilus

2 years ago

Poor communication at first but eventually sorted

I ordered from this company in November and received no further communication since confirmation I have emailed and there has been no response This item is a Christmas gift the tracking info just states late despatch and the order states The expected shipment date was 8 days ago The communication is simply not good enough and I just want an update on when I should expect to receive my order updated - following this review I was contacted and although not the outcome I was hoping for it was sorted and refunded swiftly

Temo

2 years ago

Heres to hoping i can get an update

So far after reading a bunch of reviews i thought my order was going to go different but alas no Im stuck without knowing about when or what is happening to my package Everyone is right when it comes to the poor customer service They do not respond to emails Order 457224

Frenchy

2 years ago

Ive been asking for an update of my

Ive been asking for an update of my order considered its delayedORDER 435243

Scott Cole

2 years ago

Placed the order on 7 Oct 22 and waiting for confirmation of shipping and tracking

Placed the order on 7 Oct 22 and received confirmation that the order was received and payment was deducted I am yet to receive confirmation that the order has been processed however and shipped Not concerned yet but reading the other reviews on the poor communication has prompted me to stay across this as it was an expensive purchase Order 473535

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Motostorm Reviews

Rated 3.57 out of 5 by 125 Happy Customers

No estimated delivery time on my order

Long expensive postage

Was good

beware of Motostorm

Late delivery

Nice camera but unable to communicate with after sales

Poor communication at first but eventually sorted

Heres to hoping i can get an update

Ive been asking for an update of my

Placed the order on 7 Oct 22 and waiting for confirmation of shipping and tracking

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