Mrw Reviews

Fraud Avoid this company

I purchased an item on Oct 20th and delivery was scheduled for Oct 23rd by MRW By Oct 30th I did not receive the package or any communication from MRW so I went to the MRW website The website said the delivery address provided was incorrect I checked the address and it was correct I have had many other packages delivered to my address by other shipping companies On Nov 3rd I sent a message to MRW to inquire about the package The next day Nov 4th the status of my package on the MRW website changed to next delivery fixed I guess that means delivery was scheduled On Nov 6th I received an email from MRW stating that the package was sent back to the shipper because I refused the packaged I was home all day No one came to deliver a package Why is MRW in business if they do not want to deliver packages Bottom line avoid this company If you buy a product from a company that uses MRW request shipment by a different shipping company or buy your product from another seller MRW is an absolute nightmare

I was sent parcels twice in the last 2

I was sent parcels twice in the last 2 months from Amazon suppliers nothing wrong with Amazon or the suppliers but MRW failed to deliver on both occasions This company cannot be trusted

Una empresa que emplea a tontos 02105fO40015

Absolutely appalling the delivery address is a well known camp site easily found on Google and othe search engines MRW could not find it of course and state it doesn t exist it is in a town and it s the largest property in the town centre of EL Berro with a post code of 30848 what hope has humanity got when relying on these simpletons to not do their job

Just bad

I had been waiting all day for a delivery from mrw their driver even called me for directions to my address he then informed me it was not on his route 30 mins later I seen his van passing my road end When I tried to get a re-delivery I was told they don t have my parcel even with there reference number so out of pocket again Unbelievable company totally hopeless

Am waiting 10 days for my order and

Am waiting 10 days for my order and still waiting Last 6 days package has been stuck in local delivery center yet every day being scanned for the tracking and not being delivered I guess they can t be bothered driving the 10 mins to my house Customer support is non-existant the phone just says they don t have available agents and then it hangs up What a joke Ridiculous company and will never ever use them again

Smashing delivery vans

After shipping my Lexus SC430 from the UK to Spain without so much as a finger print I waited for MRW to deliver my spanish registration plates The van entered my large gated car park and crashed straight into my pride joy The company ignored all correspondence and today after publishing the entire episode from cctv their insurance company has contacted me Almost a year to the day Don t let them on your property

First-class amateur company DO NOT USE THIS COMPANY

These are truly the most amateur clowns of all transport companies First of all they don t show up on the agreed and stated delivery date and even though it says they are on their way they just don t come Secondly without giving me any update they suddenly claim three days later that my address is incomplete I double-checked this and the address is perfectly correct I always order things to this address and it always goes well Thirdly I m supposed to call a phone number for MRW to solve it but I tried three times waited on the line for over 30 minutes each time and no one picked up Weeks go by without any update or contact and now I m told they ve returned my package to the sender I wish companies would stop using this company for their business because they are a bunch of first-class amateurs

If I could give no stars I would

If I could give no stars I would They said they couldn t deliver my parcel as the address was incomplete It was exactly as I d given on the order on the box which was correct Presume couldn t be bothered driving onto the urb from the main road I went to their office to collect it myself It wasn t there but the very helpful lady in the office spoke to the driver asking him to return to the office as we were waiting 5 stars to the office staff zero to the driver

FAILURE TO DELIVER

Like other commentators - this company failed to deliver on several occasions stating the driver could not find the address Amazon and some others have no problem as their staff are trained and intelligent This company should be avoided until they CHANGE