I am perplexed by all the bad reviews here Last year I bought two sweaters from NAADAM I wore them incessantly and they still are as good as new They are soft and stylish a pleasure to wear This year I ordered one sweater as a gift for my daughter I couple of days before Christmas I realized the order had not been shipped I contacted the customer service and they responded right away They send the sweater by an overnight delivery and it arrived on Christmas eve Btw the sweater looked beautiful and was very soft and my daughter was delighted to receive it

Daniel Shannon

2 years ago

I am a first time customer who had a good experience

I am a first time customer who had a good experience with Naadam s customer service team My package was marked delivered on Fed Ex s tracking system when I hadn t received it which concerned me Charlie at Naadam reassured me that they would take care of it if I didn t receive the package My purchases were delivered today What was important to me was that Naadam would have made it right if there was a problem and clearly they intended to Thanks you very much

Barbara Kelly Smith

2 years ago

I ordered a sweater for my wife for the first time on their website It was indicated that it would arrive before Christmas and it didn t arrive until January 6th I purchased the sweater on sale an

I ordered a sweater for my wife for the first time on their website It was indicated that it would arrive before Christmas and it didn t arrive until January 6th I purchased the sweater on sale and when it arrived we discovered it was too small I tried to initiate a return on line and i reach out to the customer service via this line314--301--8168 on the date 5 02 2022 they help me out

Cashmere lover

2 years ago

so far so good

so far so good I purchased at least 7 sweatshirts 7 pants 3 cardigans and one of the 75 sweaters total so far from this company at various times I only had an issue once and the company took some time to resolve it because it was during the holiday season which was a few weeks they refunded me and told me to keep the damaged item They also adjusted my past purchase prices to reflect the current lower sale prices I know this place had a load of bad reviews but I felt I should share mine since it was good

Scott K

2 years ago

I don t wear a lot of cashmere but

I don t wear a lot of cashmere but their cashmere hoodies are soft stylish and more laid back than wearing a fancy cashmere hoodie

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Naadam Reviews

Rated 2.42 out of 5 by 45 Happy Customers

I am perplexed by all the bad reviews

I am a first time customer who had a good experience

I ordered a sweater for my wife for the first time on their website It was indicated that it would arrive before Christmas and it didn t arrive until January 6th I purchased the sweater on sale an

so far so good

I don t wear a lot of cashmere but

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