Naturitas Reviews

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Anna

2 years ago

Naturitas haven t reimbursed me for a damaged product

I use Naturitas to buy various health products and ship them to New Zealand Recently I had a shipment of grains that was poorly packaged and came loose in the parcel The package arrived with a received damaged label from NZ Customs I emailed Naturitas repeatedly for a refund of the product that was badly packaged and never received a reply or a refund This is not good customer service

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customer

2 years ago

I wish I had read the reviews before I

I wish I had read the reviews before I ordered So when my product arrived i have no complaint but my pet had took a turn for the worst i didn t even have to take the product from the packaging i knew i didn t need it so i messaged the company and they sent me a link to print off a returns label and then had the cheek to recomend recorded delivery which was 13 40 And today after all this time from 4 12 23 they decided to return it saying its a none refundable item And now the item is out of stock I ve just checked Something not right about this company stay clear of them

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Justysia Kowalska

2 years ago

AVOID

I have ordered from Naturitas in November Items didn t arrive at all they didn t inform me that there is no stock I requested a refund They transferred me only a part of the money keeping the delivery fee 9 for themselves It has been 3 weeks since I ordered They don t respond to my numerous emails ignoring me completely I asked my bank for help hopefully I will get the rest of my money Never again

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Lola Granola

2 years ago

BIG DISAPPOINTMENT

I ordered 3 bottes of an oil-based lotion The delivery arrive early which was Nice surprise I was very quickly disillusioned when I opened the oil soaked shabby little package One of the bottles was not properly sealed and HALF of it leaked out I sent pictures to customer service OVER 2 WEEKS AGO and have not gotten a response I will never shop with Naturitas again and strongly advise others to steer clear Not impressed

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Ira Egarova

2 years ago

I have ordered mielar chestnut honey

If I read the reviews before making my order I would never order anything from this company I have ordered mielar chestnut honey but received not sure what Fake honey I am very familiar with chestnut honey lived in mountains where chestnut grows and eat a lot of honey also in past bought chestnut honey from Italy Portugal Georgia so what ever honey I received from that company it is not honey of chestnut more likely honeydew- although not absolutely sure it not have much test arom of honey but it was very expensive purchase so I would like to get refund from it or real chestnut honey will be delivered Package was damaged too Irresponsible careless company don t trust your money

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Hamid R Np

2 years ago

Naturitas is a fraudulent company

Naturitas ca is a scam Recently I purchased an item from Naturitas ca in Canada through their Canadian website and paid for the shipping cost inside Canada in CAD Later I ended up paying 30 value of the purchased item as custom as the company imported the item from Spain without telling me before purchase Later Naturitas refused to accept any responsibility to cover the cost

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Toni Lea

2 years ago

DONT WASTE YOUR MONEY

The website says com au they re lying it s not an australian company- everything comes from Spain I spent 100 on a cat diffuser it arrived in a language I couldn t understand and with an adapter I couldn t even plug in

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Cat Knox

2 years ago

Ignores emails to cancel order

I ordered some toothpaste but immediately found out that it contains sodium lauryl sulfate so I immediately emailed the company at least three times to cancel and refund my order before they shipped it They totally ignored my emails and shipped the toothpaste anyway I called PayPal and they said that it as soon as I receive the toothpaste call them and they will open up a dispute and I will get my money back I will never ever order anything from this company again As soon as I get my refund I will delete my app And account

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Rock LittleRock

2 years ago

Didn t receive the order and still

Didn t receive the order and still won t answer my questions No refund or anything I had ordered prior with no issues but not this time I will never do business with them There are scammers to the core

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Namiko

2 years ago

Took 65 USD and did not deliver my order

Ordered 65 USD worth of product Product never arrived but tracking by SEUR indicated it was delivered Naturitas service person refused to even look into my missing order unless I provided my passport number I told them I would not provide this as it has nothing to do with my order my business with them and was not indicated as necessary for tracking my order on the form they provided from SEUR and because this is private information that should not be given out randomly online and can be used in identity theft They have not resolved the issue I will have to report them to visa to get my money back Dishonest backwards company with poor delivery and customer service

Rated 3.68 out of 5 by 85 Happy Customers

Naturitas haven t reimbursed me for a damaged product

I wish I had read the reviews before I

AVOID

BIG DISAPPOINTMENT

I have ordered mielar chestnut honey

Naturitas is a fraudulent company

DONT WASTE YOUR MONEY

Ignores emails to cancel order

Didn t receive the order and still

Took 65 USD and did not deliver my order

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