Naturitas Reviews

Naturitas tu tienda natural de confianza: Parafarmacia, Cosmética Natural y Diet...

naturitas.es
3.68
85 reviews
Great Rating
Based on 85 user experiences

Rated 3.68 out of 5 by 85 Happy Customers

55.3%
9.4%
3.5%
7.1%
23.5%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
L

After making a purchase on this website

After making a purchase on this website my card details were fraudulently used to attempt to buy 1200 worth of Apple products I don t tend to shop on individual sites like this A very stressful day trying to deal with the bank to sort this out After reading the reviews I don t hold out hope that the products I ordered will arrive either Also receiving lots of scam attempt emails since as-well Very upsetting
E

Ordered wrong website glitch and

Ordered wrong website glitch and wanted to cancel Naturitas sent the product anyway and ignored all my communications to cancel prior to shipment Naturitas makes it difficult to communicate and get your money back Filed a dispute with PayPal with no success I received the product even though I didn t order it so they couldn t help If you are in the USA there are plenty of reputable companies that want you business and don t need to be a fraud
K

Zero Stars

Wish I could give 0 Stars Ordered a small Agiostar glass kettle on a Naturitas com au website thinking I was purchasing from an Australian company Paid almost as much for the shipping as the kettle When the kettle arrived it did not have a power cord suitable for Australian power sockets Their returns policy includes me paying to send the product to Spain within 14 days The shipping will cost me more than the original product and shipping I have gone and checked the product specifications and photos online and it does not have a description or photo of the power cord that I received I have requested that they send me the Australian power cord but do not expect that I will receive a reply TrustPilot reviews say it all WARNING - DO NOT TRUST THIS COMPANY
K

Naturitas is an untrustworthy company

Naturitas is an untrustworthy company They charged me 23 93 for an order never delivered it when I contacted them about it they told me to wait an additional 10 days until almost two months after my order date then when it still didn t arrive they refunded me only 9 29 less than half of what I paid Then they ignored my attempts to contact them to resolve the issue of the outstanding 14 64 I was owed I ended up having to resolve it under PayPal s user protection service Don t order from them
J

Remove my account

I wanted to place an order but the waiting time was one month so I have emailed info naturitas to request to delete my account they have asked to compete the form on their policy it s clearly stated if you want to cancel email info or dpo Registered by error taking ages to remove my personal data Think twice before you register your details with them
A

Can I give it 0

Can I give it 0 I bought some mustela detergents for my daughter I had an account with Naturitas and I didn t notice they had a very old address for me on file I realised this as soon as I submitted the order and received the confirmation I IMMEDIATELY contacted them to give them my current address which they received straightaway and much before despatch Regardless they sent it to the old address I have contacted them now 4 times without luck They just reply with brainless messages and are not engaging They are refusing to refund me There is no one to speak to just a form to fill in No one seriously taking into consideration the forms Pathetic
N

bad service

bad service I have been waiting 7 days for a food order on day 8th I got a message from the delivery company saying they tried to deliver but I wasn t home I was home I have been home the entire day I contacted the shop they told me to go take my order from a pickup point or wait another 7 days for the delivery to be sent back to them never again
A

Tried tracking delivery

Tried tracking delivery Dodgy flight to Australia from Read all reviews - people not receiving their order at all Paypal came through within minutes with a refund so obviously aware of issue - my credit card company not so much Is a scam Lesson - don t buy cheaper than everyone else advertising
M

DO NOT PURCHASE SCAM

I wish I had read these before purchasing product I received the wrong item They sent me a random product not what I ordered I have tried writing to thwm and they have not responded they have no phone number how can we reach them anyone have a number
B

Oh dear

Oh dear I wish I had taken time to read Trustpilot reviews I ordered Seabuckthorn oil and was sent Whitethorn oil instead Any reputable company or reasonable customer service dept would have apologised sent the correct item but Naturia dug their heals in claiming it was the correct product It transpired that the photo used was incorrect they insisted that that was what I ordered They told me I could get a product refund if I returned it within 14 days and as I had bought a few packets I eventually did In the meantime - my 10th email outlined the dangers of incorrect labeling they accepted my version sent a refund They wouldn t cover the postage though sending me a refund which I obviously will not use

About Naturitas

Las mejores marcas de productos de parafarmacia, cosmética natural, dietética y medicina natural. ¡Consulta todas las ofertas y promociones de Naturitas!

United States

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