Reviews
3.68
5-star
55.95%
4-star
9.52%
3-star
3.57%
2-star
7.14%
1-star
23.81%
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Reviews are labeled verified when a company automatically invites people to write a review using Trustpilot’s supported invitation methods.
Gemma
N/A
11 months ago
Great shopping experience I will buy through Naturitas again
I felt compelled to write a positive review for this company My products arrived within the time frame specified and I am very happy with my purchase It seems that a lot of the negative reviews were made during the lockdown and I think it is unfair to expect deliveries to have been made on time during this period or even that the customer service would have been at full capacity I would imagine that they would have been severely understaffed and as we all know the postage was hugely affected in the UK I always check reviews before making a purchase from a new company and was apprehensive about the many negative ones but once I read them I realised that many were posted unreasonably My purchase was easy efficient straightforward and to top it off my chosen product was far cheaper than any other online Thank Naturitas
Peter G
N/A
11 months ago
No issues
I ordered my stuff on 15th and just arrived today Absolutely no issue with the company the delivery tracking updated almost every day
Yulia Cheremazova
N/A
11 months ago
Good service
I was worried after negative reviews but overall the experience was great The order was shipped fast enough and I got my delivery in time
Hanna Vilas
N/A
11 months ago
Good service
Ordered on 23 Jan shipped 24th and received in ireland on 4th february Product came in perfect condition Happy customer
Aida
N/A
11 months ago
Great products
Had a great experience with them I ordered some vitamins that came on time and the quality was excellent
Lilli
N/A
11 months ago
It takes more than 2 week for delivery
It takes more than 2 week for delivery from Germany to US but with the good price they have it was worth it
S Gartner
N/A
11 months ago
December 21- THIS IS NOT A SCAM
December 21- THIS IS NOT A SCAM thank goodness phew This is my experience buying from NZ - Good website looks new maybe But Beware- it is coming from SPAIN not NZ - VERY good prices for Bee Pollen- was 10 times cheaper than NZ which made me suspicious - Good communication- they sent an email to say they would get back to me and the did the next day -Asked for tracking order- they gave me 2 NZ Post AND the international one It did show that it had landed in NZ - COVID DELAYS- think they use ships - was meant to take 10 days but actually took 5 weeks They did email to say that there would be delays due to Covid everywhere in the world Fair enough - Finally arrived today whoop whoop - The packaging was a bit broken and it had been opened maybe by customs and then bound together with tough plastic Label on it said Safety so probably packet broke heard of another similar report below - The product looks really good- 2 x lge 1kg packs of Bee Pollen and looks like a family business - label in Spanish- AND I GOT A GIFT TOO 3 x packs of Flattened Rice Flakes Must be about 1 kg of it So kind I will try those - SO VERY HAPPY INDEED - So happy it wasnt a scam SheryAuckland NZ
Courtney Kenny
N/A
11 months ago
Ordered to NZ
Ordered to NZ received everything as per order 2 5 weeks later So can t complain
Karolina Gunia
N/A
11 months ago
Well wasn t too sure to order from
Well wasn t too sure to order from website as there was lots of negative feedback but thought give it a try So parcel have arrived on time nothing missing well secured so definitely will order again Thank you
Orsolya Orsolya
N/A
11 months ago
Ordered products for almost 150eur last
Ordered products for almost 150eur last Tuesday and they all arrived well packaged in two boxes on Monday morning even though the estimated delivery time wasn t until Wednesday Thursday I must admit when I ordered I didn t know the products will be shipped from Spain only realized when I got the order confirmation so I googled the company and upon reading all the negative reviews on here I became a bit pissed that I might have just thrown a bunch of money out the window but was presently surprised when I got the notification this morning that my packages are due to be delivered shortly Overall pleasantly surprised and happy with the order and the service
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