Nbastore Reviews

Save your money and your sanity don t order from them

I ordered November 30 2021 4 items were received promptly however an item promised by 12 31 21 has not been shipped by and I cannot get information on a shipping date or even if it will ship Christmas ruined for my grandson After calls to customer service I still don t know They offered 30 off my next purchase as an apology but I doubt if it will be any good when you know where freezes over which will be the next time I order from them Evidently they have zero control or ability to find out anything from their warehouses

Ridiculous experience

Ridiculous experience I ordered a jersey paid for 2-4 business day delivery Two weeks after the order it is still processing Upon approaching customer service I was told they have no idea when it s going to be ready and that I have the option to wait or two cancel I replied that I would like to cancel to which they replied you can t I can see from the rest the reviews here that this is a business that lies to its customers about product availability and does not know how to handle customers I will dispute the charge with my bank Stay away

Never ordering off NBA store again

If you are thinking of ordering off the NBA store you better order 3 months before you actually need your item it took them 45 day to send my order out Now almost 2 months after ordering one jersey not custom I m still waiting I understand slow shipping due to Covid But 45 day to dispatch an order Crazy For a very established company they absolutely suck at shipping customer service and overall ability to communicate with customers who have spent 100 s of dollars with them If I could give 0 stars I would

NBA Store doesn t want to warranty for the product

Bad experience with the NBA Store I bought a basketball hoop that leaked water fell and broke As I bought it at Walmart the NBA Store does not want to honor the warranty because it was not purchased directly from them Walmart says the warranty is the manufacturer s responsibility

Abomination of a Brand

I will simply never ever ever buy any NBA merchandise again Bought a Klay Thompson jersey Nov 17th 2020 at 8 01PM EST Less than 24 hours after this Klay Thompson tore his Achilles and it was announced he would be out for the season Contacted NBA store about this asking for a refund and they said I was subject to the partial refund policy Absolute insanity these people are first class morons writing their policy and I am 23 years old - I will literally never support the NBA with my earnings from my bank job investments businesses owned and will spread the word throughout my vast growing network of people It s unacceptable to treat people like this even if there wasn t a global pandemic Disappointed and disgusted with this horrendous brand known as the NBA Done watching the sport

Worst online store I have ever used

Ordered multiple times in US and EU stores I have never received an item on time and customer service can never help or provide adequate reasoning Also the 9 99 return per item is ridiculous

Goods not received scam

I purchased an item the confirmation and subsequent emails informed me that COVID was causing shipping delays and to be patient When it did not arrive after three months NBA Store refused to refund me citing their 90-day return policy Never Again

Terrible experience DO NOT USE

Terrible experience Claimed the package was delivered despite nothing arriving Messaged them 3 times across a week being told to wait 24-48 hours for a response each time Now it has been over 2 weeks and 0 correspondence has been received on their part throughout the entirety of this issue