Nflshop Reviews

great company to work with

great company to work with and great follow through really appreciate the customer service

Cristin provided me with excellent

Cristin provided me with excellent customer service She rocks

The experience we provide is more important than any product or service we offer

I am updating my review to more accurately reflect the experience I had with the company as opposed to issue I had with the product itself I changed the title of the review to a saying that always stuck with me from my time in retail There are many different places that sell the same things The only way to stand out and break through the white noise is the provide a world class experience I received a helmet as a gift for Christmas from my wife Sadly it arrived damaged in such a way that I couldn t display it I contacted the company and they sent a replacement Sadly this was also damaged I won t lie I was pretty frustrated I know the nflshop doesn t make the helmets I know they don t transport them However they were my only point of contact so I reached out again Many companies would say sorry for the issue here s your money back best of luck in the future Not this company I spoke with numerous individuals who bent over backwards to ensure that my situation was not just resolved but resolved to my satisfaction It would have been much easier for nflshop to refund my order and advise that I place it elsewhere It would have been much cheaper for them also They didn t take the easy way out They stayed in communication with me each step of the way and made sure that I was happy with the ultimate resolution I can honestly say that you would believe I was in charge of a large corporate account with the level of care that I received I truly don t believe that I could feel any more valued as a customer after this entire experience If this review comes off as advertising it is I am so thankful for each person that I interacted with and what they did to fix my issue I will gladly recommend this company to anyone I have the opportunity to They don t make the shirts helmets banners etc Neither I nor they can guarantee that you won t have an issue with the product you receive That s just life when dealing with mass production What is guaranteed is that if a problem occurs this company will do whatever is needed in my case even above and beyond that to ensure they have a satisfied customer That s really all you can ask for from a company and it s more than most provide Thank you again

Cristin did a great job emailing me

Cristin did a great job emailing me multiple times to clear up a large order I needed to cancel The service was prompt and friendly Thank you

Tyler provided excellent customer

Tyler provided excellent customer service He quickly revised my order and provided a prompt email update Appreciated his assistance

Cristin provided me with excellent

Cristin provided me with excellent customer service I will continue shopping at NFLShop com

Excellent Customer Service

Matthew provided me with excellent customer service He had timely responses and was very helpful Would definitely recommend

Cristin is Awesome

Cristin is awesome Her excellent customer service is the reason I will continue being a valued customer with NFLshop Appreciate your support thank you Cristin for understanding my CRS TBI and random late night accidental ordering I salute you