


Based on authentic user experiences
Matthew Forsyth
6727 reviews
N/A
1 year ago
My product had a quality error
Cristin was very helpful with my shipping concerns She kept in touch with me to make sure all went well
Scott G
6727 reviews
N/A
1 year ago
Seeing all the reviews I was surprised
My product had a quality error The customer service rep I messaged with was quick to help resolve the problem
Tin F
6727 reviews
N/A
1 year ago
Make sure you Use MLBshop com web page directly
Seeing all the reviews I was surprised and skeptical at first but sure not my order arrived four days after shipped Couldn t be more pleased will order again
Carrie
6727 reviews
N/A
1 year ago
Amazing
I got just what I ordered and it wasn t a said price of 60 or 30 dollars I paid 134 99 for a Rizzo gold program Cubs jersey It came on time I tracked it by FedEx all in the USA if you click on a discounted jersey off Facebook or a off a searc engine you will get a knockoff It is a duplicate of the MLB Fanatics site With 134 99 crossed out then the extra cheap price It originates from china go to MLBshop com directly and you won t be disappointed it is a genuine replica the ones on the field are 265 or so it is real Majestic merchandise
jacinta
6727 reviews
N/A
1 year ago
great experience
I was a little nervous about purchasing due to some bad reviews Complaints seemed to be about shipping but not product so Took a chance Absolutely Paid off the products are legitimate International shipping took around 2 weeks to reach Australia which is pretty normal I ll be ordering again for sure
Ana Garcia
6727 reviews
N/A
1 year ago
Received my package on time
Best shopping experience for me I did order through the Europe site as I needed a top sent to Australia I did pay the extra for express shipping which was guaranteed 4 days from Europe to Australia so I ordered on Thursday and it arrived on Monday super fast and the sizing was good So many bad reviews but I would definitely shop there again
Kasey Boyd
6727 reviews
N/A
1 year ago
Cristin helped me with an order in a
Cristin helped me with an order in a very timely manner
Gene Hernandez
6727 reviews
N/A
1 year ago
Thanks Matthew
Matthew addressed this issue I had immediately and to my full satisfaction He communicated with me throughout the process and demonstrated excellent customer service skills
Susan Dalton
6727 reviews
N/A
1 year ago
Wonderful Experience
I ordered the women s Washington Nationals Finish the Fight hoodie on Oct 31 My order was placed online around 9 00 p m on a Thursday My order arrived Nov 15 Not including weekend days and Veterans Day my item arrived in 10 days After I ordered I read the reviews here and was really worried about my order Most of the reviews here are horrible concerning MLB Shop com When my order showed pending for days I was a little concerned I realized I ordered right after the World Series and I thought my order could possibly be slow to ship The negative reviews here really are what made me concerned I contacted MLB Shop com with the phone number provided I honestly thought I would not get anyone on line to speak with because of what the negative reviews said After I chose what kind of help I needed from the automated prompt almost immediately a real live person was on the phone with me I voiced my concern and the person immediately went about to check on my order The person was extremely nice and helpful I was reassured my order would ship as soon as available I received an email follow up When the price went lower twice I called and twice they gave me the lower price Both of these helpers were extremely nice understanding and reassuring I received follow up emails and my credit card was credited within a few days The last time I contacted them they said when the item was available they would expedite the shipping Later that day my item shipped I received FedEx tracking info I received the item in two days I was thoroughly pleased with the quality of the hoodie It looked and felt great My sons commented on how good the hoodie looked My experience was extremely positive with MLB Shop com especially since my trust was somewhat shakey after all of the negative reviews here I have ordered three items total I have received two and my last item which was recently ordered is on its way per FedEx tracking Every time I contacted Mlb Shop com by phone I was within a minute or so helped Email confirmations were immediately sent Follow up emails were quickly sent Tracking numbers were provided Items have arrived Quality of the items have been high I am very pleased with my experience with MLB Shop com
Jackie Pagan
6727 reviews
N/A
1 year ago
Tyler was great
I called due to my package missing and Tyler was a great help He put in a claim in for me and has been helping me every step of the way