Ofcom Reviews

Ofcom

Ofcom It is the most us less organization I have ever dealt with by a country mile The staff don t know what they are doing In my opinion Ofcom acts against the public interest in its poor regulation of the post I contacted them because I posted a parcel with Royal Mail worth 437 and they damaged ruined it I wanted to go to court only to be told you cannot take parcel companies to court because of Ofcom actions and a court ruling called tort I rang Ofcom the staff member was u less I knew more than him about the post service THEY DO NOTHING You only find this out after they screw up your stuff I am out of the money after paying a premium for Special Delivery in good faith This is a dammed disgrace I only gave 1 star because I could not give minus 10

Absolutely useless

Absolutely useless Complained to BBC about the banners covering lower 2 5 of screen between Sept 2023 and Jan2024 making BBC programmes unwatchable They did nothing referred me to Ofccom who sent a response saying they had received my complaint nothing else Rang them They said nothing to do with them so TV licence paid for no BBC progs which is why we have to pay the licence fee

needs to look into mobile coverage app

information on Ofcom site appears closer to reality so mobile coverage maps that are overly optimistic need looking at - why is their no app for testing actual signal strength and reporting back to Ofcom so real user experiences of areas for improvement can be identified and also fed back to the mobile providers so these maps can be updated we already pay for these improvements as part of our mobile bill but have no way of feeding back crowdsourced data of where money needs spending

Bent

Bent corrupt not their to serve the public They just have zero interest in constant fluctuating mobile networks service even their check on the website is a waste of time Mobile business plans have zero redundancy no different form domestic plans Challenged ofcom on this raised issue Told won t get any feedback it s just logged No idea what they do at all Utterly useless regulator another government linked big boy club organisation not helping the public just the giants Offcom even the name suggests comms off ridiculous

not independent just politics

Reading that Ofcom thinks its independent when you look who sits on the board no one normal person all people from the media tv and politics and some who sit on lots of boards of other companies How can that be independent plus try and find anything good that Ofcom has done in last five years Its made a lot of things worst still when your getting paid huge sums for doing bugger all you dont want people rocking the boat not a thing to make your mother proud still rolling around in noodles of cash obviously helps Ofcom board sleep at night Rant over

Lee extremely rude and patronising we

Lee extremely rude and patronising we dangerous work in our drive from bt Yet even though open reach were great at demanding this us sorted as it s dangerous the resolutions terminated our contract In July 22 had subcontractors taking s poo smoking on the diggers Once again bt didn t care bt sold us full fibre we never received it we were supposed to get 12 ee bill never got that either These absolute not fit for purpose place hasn t cared a stuff They are changing us 525 they terminated us what is going on ofcom wake up

Having a laugh

You lot should really get on top of the gushing reviews of energy companies on this site Apart from the fact that only cerebrally challenged people would wax eloquent about utility companies who are ripping them off most posters have so few reviews it could be said they are employees I could not possibly comment The funniest review is the cringeworthy lickspittling one of Octopus energy aired on the radio at the moment Worthy of an Oscar

They dont investigate individual

They dont investigate individual complaints Why the hell would anyone want to report failings to an organisation that is supported by the very companies we complain about and on top of that do nothing about it These companies can lie to credit reference agencies to damage you score ie Equifax even if you have damning evidence that the company is lying It seems the only way is through the Courts Get rid of ofcom it has no real use

Off-com ombudsman

These one star reviews do not reflect the total pointlessness of the ofcom process I ve applied to ofcom and the financial ombudsman In both cases i was bullied by large firms in both cases after wasting my time submitting evidence - the ombudsman just found the companies followed the procedures which they write -whereby bulling customers and taking additional payments from their bank accounts or freezing theircsetvices is all ok Close the ombudsman down it s a waste of money takes an age and responds in an archaic way with long tedious responses just move to better suppliers and don t waste your time