


Based on authentic user experiences
Francoise Pelcat
6727 reviews
N/A
1 year ago
Avoid at all cost How disappointing
Ordered a pair of Nike Virgil Abloh from the UK from Off-White US on the 30th November 2021 Paiement was taken immediately Received a poor confirmation with a number 52430 since then all I have is a status showing processing and I haven t received any updates nor goods Also an extra order 52429 as pending It is now over 6 weeks No answer to my email Will ask PayPal to look into it
John Orson
6727 reviews
N/A
1 year ago
HELPPP
Why am I receiving an email telling me my refund is being processed I do not want to cancel my order Is anyone going to help out and explain why I am no longer receiving my goods I hear nothing for over a week and now I get told my refund is being processed
Haruki
6727 reviews
N/A
1 year ago
Necklace
literally 200 necklace and just for a piece of brass nah man my skin turn green had to buy mnml stainless steel necklace to replace the chain off white product was a big waste of money I have ever spent glad i didn t buy any other off white product
RF
6727 reviews
N/A
1 year ago
10 weeks of repair crappy support
The belt my son ordered broke after 2 weeks Returned it and nagged them for 10 weeks to get it back When finally returned they ve returned the wrong item No acknowledgement of the mistake Force me to again return it and do the dance all over again Just stay away - you can get a more decent belt read loading-strap for 5 at walmart Support staff are stubborn and obviously don t understand the value of great support
Jon
6727 reviews
N/A
1 year ago
BUYER BEWARE Complete fraud and awful experience WILL NEVER BUY AGAIN
Complete fraud and awful experience No signs noted returns for in-store credit only on the receipt Customer service is a sham and passive aggressive without helping the customer Everyone in the NY store is too high to response smells strongly of weed
Quane Cole
6727 reviews
N/A
1 year ago
Products are cheaply made for the
Products are cheaply made for the prices you pay I bought a pair of 400 sunshades and within 3 months of having them and wearing them less than 10 times both the X logos are off And I have no clue when they came off meaning they must ve came off while wearing
Jo
6727 reviews
N/A
1 year ago
Stay away
Stay away If you have any issues with your items or need to return for any reason you will risk being stuck with said items and having zero response or acknowledgment to any emails 240 down the pan for me and owning two items that neither fit nor suit me Worst consumer experience I ve ever had
Eunice Olan
6727 reviews
N/A
1 year ago
AVOID
Made an order on the 4th of December - express delivery paid 17 for the order Arrived with my local courier on the 6th Lied several times that a delivery attempt would be made Needed the item for a surprise birthday on the 12th arrived on the 16th - totally ruined my weekend and surprise No compensation or apology offered - I try to support black business but won t be ordering from you ever again
Brian
6727 reviews
N/A
1 year ago
I ordered a pair of sunglasses on the
I ordered a pair of sunglasses on the 19th of this month 6 19 23 They finally shipped from Italy over towards Memphis They got there and sat in the transit for a good 8 9 days I was constantly checking daily to see if maybe they made it over to California where I live But Nope it says returning to sender package won t be delivered Iv been waiting almost two weeks for this to happen and i spent 200 on the glasses Won t be ordering from their website again I m hoping i can even manage to get a refund because they are super hard to get ahold of Worst experience ever 1 STAR
Mary Smirnoff
6727 reviews
N/A
1 year ago
Never seen such low quality for this huge receipt
Off-white brand accessories and bags are not even a mass market quality Bought a 1200 eur bag and after using it less than a year the lock just broke Had to send it back to MyTheresa reseller The reseller actually tried to help me and they wanted to fix my bag but attention - brand didn t reply To fix the bag we needed a new X logo rotating lock but noone got back to us to help I waited 5 months continually communicating to the support representatives of MyTheresa and they never had news for me from the brand Please avoid Off-white they do not care about buyers or resellers because they know how poor the quality of their items is Disaster