Oliviathomasestates Reviews

Totally personalised experience

Totally personalised experience Very approachable Always happy to explain or chat through the report Quick turn around

I was looking for a Level 3 RICs report

I was looking for a Level 3 RICs report for a 125yr old property I had found made an offer on and the vendors wanted a quick sale Whilst searching local and online companies for the right company to carry out the survey I found Oliviathomasestates co uk and through their website made contact with Bianca There was no hard sell but I was able to ask sufficient questions to reassure me that this was the surveyor I wanted to choose Bianca is a very knowledgeable and qualified individual who was able to talk me through the inspection process is a calm explanatory and very professional way I was very impressed with the service being offered including aerial photographs and a face-to-face meeting to discuss and help me interpret the findings in the final report and offer very welcome advice and opinion In terms of the final report it was very comprehensive well set out understandable by the lay-person and completed in double quick time I was able to grasp the significance of the detailed findings in order to make a huge financial decision to continue with the purchase Bianca s report also gave me a list of useful questions to draw upon when speaking with my conveyancing solicitors ensuring that any potential issues identified were raised As far as the cost of this inspection report was concerned I had no idea what a RICs level 3 might cost me given that the last time I had a survey done was in 2006 However Bianca s charges were very reasonable compared to some very silly quotes others had provided She was not the cheapest quote but quickly showed that value for money is relative especially when the product you are looking for is produced in a very timely manner identifying the issues you expected it too but moreso the skilful delivery of the report the depth of knowledge and customer care that went into producing it including after sales advice and ongoing support should it be required This aspect really stood out I am glad that I found this company and Bianca I cannot recommend Bianca highly enough and I would have no hesitation in using her again

RICS Level 2 SURVEY

Bianca produced a very detailed report to include photos and very clear in talking us through it and very responsive when contacting her with further questions Once we complete on the sale is also more than happy to discuss things again should we feel necessary would highly recommend this company

Absolute gem

Bianca was brilliant She was far more responsive to my enquiry AND offered a better priced compared to all the big-name surveyors I was considering whilst also filling me with far more confidence that she would do a good job than those companies did This was only further enforced when she offered to review the survey results with me on a call something no other company offered If you re reading this stop comparing surveyors now and just give Bianca a call

The perfect experience and service

Bianca is certainly an expert in her field We are first time buyers so really have limited knowledge about the what whys hows of surveys Bianca was fantastic Bianca completed and provided the report in a timely manner and even held a meeting with us to explain her findings Bianca was professional friendly and supportive I really cannot recommend Bianca more

Just Brilliant

Bianca was truly outstanding and incredibly knowledgeable We required a RICS Level 2 survey and chose Olivia Thomas Estates From the start Bianca explained the entire process thoroughly and arranged the survey very quickly Following the survey Bianca provided a swift overview and essential insights about the property Later we had an in depth call where she meticulously walked us through the entire report going through every aspect we needed to understand As first time buyers this guidance was really useful setting Olivia Thomas Estates apart from other companies we considered If you re seeking a detailed survey backed by exceptional customer service and comprehensive follow-ups I can t recommend Olivia Thomas Estates highly enough

Amazing Service

Bianca was truly amazing throughout the whole process Me and my partner are first time buyers and had no idea what we were doing and Bianca was so quick to fit in our survey and she was so detailed with her report She even called me after the survey as she knew how anxious I was about the survey results Overall we had a 10 10 experience and I will be recommending her to all of my family and friends

Their professionalism approachability and thoroughness truly set them apart

We recently employed the services of Olivia Thomas Estates Ltd to carry out a Level 3 building survey on a property which we are hoping to buy From start to finish our surveyor Bianca Cullis was incredibly professional and approachable She conducted a thorough survey at the property and produced a very detailed report that more than exceeded our expectations Not only was Bianca able to carry out the survey within our desired timescale but her extensive knowledge and expertise were also evident throughout the process After the report was delivered to us Bianca convened a 90 min follow-up meeting by Zoom to go through everything highlighted point by point We were very impressed with her attention to detail and her ability to communicate complex information in a clear and understandable manner Overall we highly recommend Olivia Thomas Estates to anyone in need of a professional and affordable building surveyor

Superb surveying service from start to finish

Bianca was absolutely superb throughout the entire process As first time buyers we didn t know a great deal about what was involved and really appreciated her considered and informative approach The follow up zoom call was a great touch too as it helped put the findings laid out in the report into perspective We would both 100 recommend her to anyone looking for a survey in the Worcestershire area we can t thank her enough