Onenotary Reviews

The process was easy but the cost was to much 25 to sign one page The lady who did it was professional

The service was friendly quality of service but the notary did not have enough knowledge regarding the apostille of the document when I asked her I missed the 25 payment because apostille services in Texas do not accept notarized documents online

Dealing with the notary was great Getting through the camera and ID check was not so great

Way too hard to use never did get my brother s notarized as it was too much

Notary was curt and unfriendly Otherwise ok experience I accidentally uploaded the wrong file and could edit it but not delete myself Otherwise was easy to use and useful service

On the website it looked like the screen was frozen because it did not allow one to click on the chosen reply I believe however it was because there was no notary on duty The wait was over an hour

The lady who did the Notary for me was great The problem is with the technology It took FOREVER to get a picture of the drivers license approved over and over and over I d take a great looking picture of the license and it would either be rejected or just randomly start the process over again It was a pain dealing with the technology I can see how less tech-savvy people would just give up It would be too much of a challenge for someone who is not very experienced with technology to try and do this

I really liked the notary and the witness we got The reason I didn t give it full stars was the wait time for a witness and weird communication regarding what happens when a notary pauses the session The actual notarization however was great

The notary seemed annoyed at everything She did help me get everything done though and was thorough just unfriendly

The good The notary was polite and led me through the process clearly and confidently The bad The first sessions did not work because it said my internet connection was poor Since I have a fiber 100MBs connection and there was no other stress being put on it the 3MBs it was saying my reading was must have had more to do with their servers than my end The next issue was finding a time when a notary was available Often I would go through the process to get set up only to find that their system had no notaries available at that time I would then get an email saying someone was available and would log in ASAP often a couple of minutes later only to find that the notary was then not online anymore The result is that it took multiple maybe around 10 attempts to get to the final result Given that OneNotary gives the impression of being a large organization ready to notarize 24 7 from anywhere in the world these issues were not acceptable