Horrible
Horrible I tried to activate my account several times and they did not activate it Worst digital bank ever They keep asking for information and video selfies and never accept them I contacted them and the answer is always the same You have to wait Wait for what I ve worked with 212 Coinbase PayPal Stripe CGD and never had any problems This the worst digital bank you can use Do not recommend
David Copperfield
N/A
Tragic
Tragic So many mistakes Credit cards or cards just randomly not working I don t know what else to say Since I m there only bad experience even though website is in English and has colors Nothing more good Complicated and non sense system of fees and payments
Franz Steiner
N/A
Worst bank experience ever
Worst bank experience ever Despite blocking my account I was debited a higher amount by a fraudulent company To date I have not received an apology compensation or refund from the bank Never again Open Bank
James J
N/A
Unethical practice
Gave us a pre approval for a mortgage in 20 minutes We then made an offer on a home for our family based on the approval They then spent 9 weeks reviewing our documents before declining our mortgage on the basis of information they already had at the pre-approval stage The manager at OpenBank said Pre approvals are given to almost everyone Unethical
Nick Hariton
N/A
Blackout in Europe No clue over a month later
Had a blackout in Europe meaning I could not access my account no information provided Only had to call them from abroad at my expense and guess wh at Over a month later I still can not access my acount other than from Spain THIS IS NOT A BANK BUT AN UNSECURE UNSUPPORTED WEBSITE PLAYING WITH YOUR MONEY
Franz Josef Steiner
N/A
Fraudulent bank
Fraudulent bank Despite a blocked account 1000 was debited from my account To date I have not received any compensation or apology Strangely enough it is no longer possible to contact me Never again Open Bank
Franz Steiner
N/A
fraud bank
First 1000 was debited despite a blocked account then you are blocked on the hotline then suddenly you can no longer access the app Worst bank experience in my life
Adam Kochanowski
N/A
I cant explain why money disappearing
I cant explain why money disappearing from my account Everyday different value at my account proved with screen shots but no difference in transaction history Customer support does nothing they are only super nice I asked few times for a bank statement and my history of transactions and account value but couldnt get it This is too much for my bank to provide me Stay away from this bank please
Sofia
N/A
Unfortunately one of the worst
Unfortunately one of the worst experiences I had in my life I m using it from Spain and it s just sad They blocked my account without reason or explanation The attention is horrible as they hung up on me passed me from worker to worker on chat because they did not want to deal with me I demanded multiple calls no one did Email not responded and the worst is that I will be spending Christmas alone because I can t use my money thanks to them to fly home and see my parents and siblings So no folks never ever use openbank it s not worth your money
Georgii Kostenko
N/A
Account blocked w o reason vacation spoiled
They have blocked my account and refuse to unblock while I m outside of Spain The reason is that I changed 1 setting in the app I can not access any of my money for 1 month during my vacation It s a robbery and spoiled vacations due to the fact that I m desperately trying to unblock the account and they simply do not care I have sent them all the documents they requested but it still blocked and they do not care
