Santander Reviews

They don t allow me to transfer a large

They don t allow me to transfer a large sum of money to another one of my bank accounts I can only do it by writing a letter This is 2021 but I don t know what time they re living in

Desgusting bank

Disgusting bank Disgusting service It is not useful You are losing your money You cannot print bank statements within the bank Online banking only The app is like the bank They are stealing your money You will never be in control of your money Ekelhafte Bank Ekelhafter Service Wird es nicht verwendet Sie verlieren Ihr Geld Sie k nnen keine Kontoausz ge der Bank drucken Nur Online-Banking Die App ist wie die Bank Sie sind immer noch dein Geld Sie werden Ihre die Kontrolle ber Ihr Geld haben

Only possible to open a bank account at

Only possible to open a bank account at a local branch After 6 months of sending my online application I receive no answer apart from that it was received and I got a registration number The staff is not helpful at all Literally NO ONE speaks english on the phone The only information I got was that my documents are still in the city of origin never delivered and refused to give me a resolution At the local branch they only suggest I should call 100 incompetence

Tried to use their service to buy some

Tried to use their service to buy some stuff online in Credit But Santander simply doesn t have any service In one month I didn t get any positive or negative decision Just wasted time I wouldn t recomend to use Santanders service

Online banking is a nightmare

Online banking is a nightmare You have to do everything by post You can t even fill in a tax exemption form online I sent it by post but they lost the form and never processed it so I paid more tax that I need to claim back now For the sake of your mental health avoid this bank

A bank which does not know the difference between types of loan

A bank which does not know the difference between types of loan It was funny So I applied for consumer loan a personal loan for me so whatever I do with that money is my problem Now after filling the online application they called me to ask why do I need the loan for I said it s a personal loan whatever I do with it it s my worry But because the lady was asking again and again I said ok we want to buy an apartment in our home country and are taking money for that but for you the bank that should not matter as you are not involved in any of that But she said sorry we do not finance property Hahahaha this girl does not understand difference between a personal loan and a mortgage How can a bank run like this I do not know But their rates are very good so I would still try next time I need credit

Keep blocking my account without any reasons

After every transfer to my own account of another Bank Santander locks my account and it takes for ever to unlock the account It is always the same transaction but they don t get it Don t use this bank

7 weeks to answer support requests Or fly 1500 km to their branch

I have their Giro account now for half a year But suddenly I can t transfer money to other accounts When I call they tell me everything looks ok I should send a screen shot which I did A day after I still could not use online banking But now they tell me answering emails takes 7 weeks I should be patient or visit a branch in person Well I m out of the country right now and I do not think flying from Spain to Germany is a viable option I do not know who runs their customer support but somebody needs to be replaced