Optimacomputers Reviews

IT Support Services in London Optima Since 2001

optimacomputers.co.uk
4.77
62 reviews
Excellent Rating
Based on 62 user experiences

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Rated 4.77 out of 5 by 62 Happy Customers

88.7%
6.5%
1.6%
0%
3.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Customers consistently report excellent, professional service with fast, efficient problem resolution and helpful staff. The company demonstrates strong technical competence, reliable data transfer, and effective communication. Long-term customers highlight trustworthy, courteous support and timely repairs. Reviews emphasize quality service delivery and successful hardware setup or repair. Rapid turnaround and clear explanations are frequently noted.

What customers love
  • Excellent service
  • Fast turnaround
  • Helpful staff
  • Professional support
  • Effective communication
Common concerns
  • Expensive pricing

Last updated 2 months ago

E

Optima have been brilliant throughout

I have just taken delivery of my new Lenovo laptop computer Everything was transferred from my old computer including all software and data Krish was a superb engineer throughout the whole process I would strongly recommend Optima for all computer requirements
C

I have used Optima Computers a few

I have used Optima Computers a few times over a number of years and I have always been very happy with the service I have been received the staff are knowledgeable and friendly If I have a problem which I can t resolve then they are my first port of call recommended
E

Trustworthy and personable

They were accessible and personable clear information and answers My laptop was beyond fixing but they were helpful each step of the way Very trustworthy and I will use them again
S

Lovely people to work with

Optima understood exactly what I wanted to achieve with my new PC and made sure everything works as expected As well as technical excellence they are lovely people to work with and made buying a new PC a pleasure rather than a worry
H

Knowledgeable and helpful

Nick was really helpful He gave me sound advice with several options found the best pc for my personal use Once I d bought the pc I was given an appointment for the next day to bring and set it up They also transferred my work too Quick and efficient service Sam was also great with after care
B

Very good and fast service

Very good service
J

Great services and welcoming team

Very pleased with the provided services and helpful team Will gladly recommend them to everyone I know
S

Wired internet connection

I had an issue with a wired internet cable going from my house to a garden office They were very thoughtful in looking at how to resolve this and did an excellent job I now get great speeds
O

Excellent friendly service

I came into the shop in despair as I had multiple problems with my phone and iPad Nick managed to resolve all the issues and I left with with fully functioning email I am delighted with the service I received Highly recommend Optima Thank you again Nick
K

I dealt with Sam and Nick and they were

I asked Optima to take over the management of my wifi from another company They ve proven to be better in every way better communication much faster response times friendly and constructive interactions

About Optimacomputers

20 Years Delivering Personalised Fast and Efficient IT Support Service for Business and Residential Customers in London

United States

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