Optimacomputers Reviews

IT Support Services in London Optima Since 2001

optimacomputers.co.uk
4.77
62 reviews
Excellent Rating
Based on 62 user experiences

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Rated 4.77 out of 5 by 62 Happy Customers

88.7%
6.5%
1.6%
0%
3.2%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 62 reviews

Customers consistently report excellent, professional service with fast, efficient problem resolution and helpful staff. The company demonstrates strong technical competence, reliable data transfer, and effective communication. Long-term customers highlight trustworthy, courteous support and timely repairs. Reviews emphasize quality service delivery and successful hardware setup or repair. Rapid turnaround and clear explanations are frequently noted.

What customers love
  • Excellent service
  • Fast turnaround
  • Helpful staff
  • Professional support
  • Effective communication
Common concerns
  • Expensive pricing

Last updated 2 months ago

P

On very recently replacing my laptop

On very recently replacing my laptop and buying this and a Blue Ray DVD writer from them they did everything needed including a home visit to set up a new wi-fi router to a printer television and laptop etc All problems are solved quickly with my email to them followed by remote access to my computer or home visit if needed They are friendly and very professional and I feel confident
R

Excellent service

Excellent service My laptop was repaired and even given a clean and polish I would definitely recommend Optima Computers
I

So helpful

Had a small problem with laptop Optima came to the rescue immediately Always so helpful and professional
J

Excellent Efficient Computer Company in North London

They are always polite and reassuring and the latest scare we had involving possible virus infection was speedily dealt with No job is too small We thoroughly recommend them
A

Optima IT support

Optima have been supporting me for 13 years They re always really quick and get all things sorted Krish was great today dealing with an Outlook issue I would definitely recommend them to others
M

Only place I m taking my taking my laptop computer from now on

Contacted Optima Computers regarding my laptop that had battery fan and storage issues Brought it in and left it in the very capable hand of Sam who diagnosed the problems ordered the parts and successfully carried out the full repair I was kept well informed throughout When I went to collect it and mentioned other app issues which were unrelated to the repair Nick and Sam went above and beyond to make sure all issues were resolved They did an incredible job on the repair and now my laptop feels brand new again On top of all that they are all genuinely lovely people and I will not hesitate to reach out to them or recommend them for any and all future tech issues
S

I sent my son s PC to Optima computers

I sent my son s PC to Optima computers to fix the issue The staff were very helpful Problem resolved and my son was very happy Great and quick service Thanks to Optima Computers Very satisfied with the service
C

My old PC was ten years old

My old PC was ten years old I enquired with Optima Nick as to purchasing a replacement Nick was very helpful in suggesting a replacement that would suit all my needs Nick and Sam set everything up and within a week I was up and running on my new machine The service was second to none I would highly recommend them It is not the first time I have used Optima and it wont be the last JC
H

Optima have always been able to sort

Optima have always been able to sort out all my problems
B

Optima are very professional and

Optima are very professional and helpful and updated my computer very efficiently Highly recommend

About Optimacomputers

20 Years Delivering Personalised Fast and Efficient IT Support Service for Business and Residential Customers in London

United States

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