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AI Review Summary
Based on 139 reviews
Customers frequently praise Ouhlala for its wide range of quality lingerie, fast delivery, and helpful customer service. Many also note the high prices and occasional stock issues, including delays and missing items. Overall, the experience is positive but not without some drawbacks.
What customers love
- Great product quality
- Helpful customer service
- Excellent range
- Beautiful packaging
Common concerns
- Expensive pricing
- Stock issues
- Missing items
- Customs fees
Last updated 2 months ago
D
Deni Lister-Griffiths
My product is always available and thankfully in my size Delivery by Royal Mail is much the best option for me
M
Mark Williams
Making Christmas happen
Great interaction with customer service team Quick responses to Q s raised and promises kept Order arrived on time and as described so expectations totally met
S
Sarah E
Fabulous service
Fabulous service My order was despatched promptly and well-packaged Ou La La always have such beautiful products I am delighted with my purchase
K
Kathleen
the Website was easy to negotiate
the Website was easy to negotiate I found what I wanted and made an easy purchase It would have been nice to have taken delivery a bit sooner to buying the garments but as its Christmas allowances have to be made The garments were exactly what I needed and fit perfectly Thank yo - Merry Christmas
C
CG
Lovely place to shop
Great value excellent communication and fast delivery of perfect items with a personal touch
S
Sheila
Excellent
I have been wearing one of these for about 20 years the new style fits better and the fabric is not quite as strong but it s comfortable Sheila
J
Jane Grey
Great customer service
I was kept informed about the delay to my order and now that it has arrived it fits my mum very well so I have ordered another
C
Christine
Ouh la la staff are always helpful and
Ouh la la staff are always helpful and kind I have purchased bras from other well known stores but the bras from ouh la la are by far my favourite They are so comfortable I now wear front fastening and find these so easy to put on and take off
D
David Vincent
First class lingerie retailer
It was excellent to deal with oh lal la the service i got for my order was very very good thank you claire
L
Lynne Jones
Very Happy
They have a good range of quality products and I found the service to be excellent Product arrived in good time and well packed I wouldn t hesitate to use again