Switch to one of the cheapest energy suppliers in the UK | Outfox The Market
Based on authentic user experiences
Daniel
7546 reviews
N/A
1 year ago
Fantastic customer service
Fantastic customer service I got called away from the chat but Aleez was very patient in waiting and so was the assistant on the phone call Keep up the good work
Philip Cox
7546 reviews
N/A
1 year ago
Top Quality Customer service
Firstly I got to talk to a person after waiting in line with frequent updates as to where I was in the queue that is proper customer service in itself I spoke with Conor who listened to my queries and helped me with then as I was on the line swiftly professionally Thank you Conor
Henry Morris-Watts
7546 reviews
N/A
1 year ago
Used the Online Chat feature
Used the Online Chat feature Very little wait time Bunmi provided clear and concise information and set the processes in motion to resolve my issue Excellent service excellent company
Hugh Chamberlain
7546 reviews
N/A
1 year ago
Jamie
Jamie who responded to my enquiry was pleasant and immediately understood what the problem was He advised me on the best course of action with clarity and patience The problem was sorted out quickly and it was a pleasure to deal with him
Matthew Matthews
7546 reviews
N/A
1 year ago
Wiktoria was very helpful and gave a
Wiktoria was very helpful and gave a quick response
Mrs Lynn Bunt
7546 reviews
N/A
1 year ago
Refund on Credit Balance Request
Wanted to arrange a refund on 2 of my accounts got through to Tyler on the chat and all sorted in 5 minutes
Jo Ford
7546 reviews
N/A
1 year ago
I sent a message as the phone lines had
I sent a message as the phone lines had just closed I pressed submit and within 2 mins I got a phone call Rii was very thorough and dealt with my query very quickly and was very understanding Amazing customer service
Michael Malbon
7546 reviews
N/A
1 year ago
First class supplier switch now
All ways had first class service from OFTM and most recently when Ellis put me on a tariff that means I am paying less than I was before the increase and I was on the cheapest rate I could find then So if your not with OFTM then switch to them for the best available in my experience
Razie Beitiuieva
7546 reviews
N/A
1 year ago
Bunmi
Bunmi served me and I am very grateful to him since my English is weak I can t call and it s difficult for me I m glad that there is an opportunity to correspond and solve problems before that I had an hour I don t remember the name he answered my one question and closed the chat I had to wait and write again I m glad that I got to him He answered all my questions helped me and at the end he asked if I had any more questions that s so important
Greg Rose
7546 reviews
N/A
1 year ago
Best of
I used to jump round energy suppliers to find the best deal as their customer service is universally awful No so with Outfox the Market I ve been with them 5 years they re consistently the cheapest and their customer service is good as well my most recent experience with Wiktoria was quick efficient and I got what I needed wanted
