Swiftswitch Reviews

Business Utility Switching Made Simple - SwiftSwitch

swiftswitch.co.uk
3.86
111 reviews
Great Rating
Based on 111 user experiences

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Rated 3.86 out of 5 by 111 Happy Customers

53.2%
18%
9%
1.8%
18%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 111 reviews

SwiftSwitch receives consistent 5-star feedback for helpful, efficient service and expertise in securing better utility deals. Customers highlight agents' professionalism, patience, and proactive support across water, gas, and electricity contracts. The service is described as fast, straightforward, and stress-free, with particular praise for transparent guidance and significant savings achieved. A small number of critical reviews mention billing errors, delayed resolutions, and one case of mis-selling, but the overwhelming majority emphasize reliability and tangible cost reductions.

What customers love
  • Helpful agents
  • Better deals
  • Stress free
Common concerns
  • Billing errors
  • Hidden fees
  • Delayed resolution
  • Expensive pricing

Last updated 2 months ago

D

Very easy process lady was very polite

Very easy process lady was very polite and easy to understand she did not put pressure on to use the company Was very quick and efficient in sending over paperwork for quotations and for final agreement
T

Alfie made switching easy

Alfie made finding new providers very easy and switching over No stress at all and really informative about different options Thank you
M

For the last couple of months

For the last couple of months I have been liaising with Aaron Gardener Aaron has been professional diligent and very knowledgeable He was efficient and made sure that the switch to the new supplier went smoothly Thank you Aaron
L

Proactive Help

Proactively approached re improvement in pricing on energy contract Beneficial price obtained
C

A fantastic experience

I had a fantastic experience with SwiftSwitch I had made an initial inquiry about my water bill as it was very high Within 24 hours I received a call from Shay with a quote that was much cheaper than I had been paying Shay then asked if there were any other bills he could help lower and again very quickly I received two more quotes for gas and electric Shay was brilliant very friendly and helpful I am very pleased with my experience
C

Efficient

Efficient fast service courteous as well
L

Jason was so a breath of fresh air

Jason was so helpful in finding a new electricity contract for my business polite patient honest and not pushy I normally hate dealing with brokers and their underhand tactics but Jason was a breath of fresh air I will use swift switch again
P

Harry was extremely informative and

Harry was extremely informative and respected the fact that we were not wanting to secure a new contract for a few months while we watched the market He kept in touch every few weeks with up to date tariffs and wasn t at all pushy He was extremely friendly and and professional Would definitely recommend Harry
K

Jodie Casey was very helpful and most

Jodie Casey was very helpful and most important she didn t have that off putting pushy sales technique that many do She was very natural on the phone and provided all the answers to my questions Very efficient
L

Had confusion whit my contract and

Had confusion whit my contract and after 2 hours i sent them a email Mark Boeth call me and he explained me evreting Many thanks Mark Very good costumer service Appreciate that

About Swiftswitch

Take control of your utilities with SwiftSwitch! We compare 50+ UK suppliers to find the best deals and manage the entire switching process.

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