Parfumdreams Reviews

I ordered from this site I can t complain about the delivery it was roughly just over a week I did think some of the prices was too good to be true I ordered la belle do I think it s real Probably not or maybe just old stock It certainly doesn t smell or last as long as my other la belle I think they are very good fakes personally

It s not clear on the website that the products are despatched from Germany My order took 2 week s to arrive as the item had to go through customs Although I saved a few pounds using the website it would have been quicker using a different site

I placed my very first order with Parfumdreams on 3rd August 9th August still not despatched decided to cancel and was advised refund would be 5-10 working days There are much better perfume companies online which will give a much more premium service and just as competitive

Placed order on16th December still waiting for delivery tracking is a joke

Ordered perfume over a week ago and still haven t received anything and can t get in touch with them

Parfumdreams have a extensive range of products and their pricing is certainly competitive However that is only part of the story Having ordered on 21 4 I subsequently needed to return a couple of items and was supplied with a return label The Royal Mail tracking shows the return was received back at the UK address on 4 May Understanding that the items are then returned to Parfumdreams in Germany I waited to hear further Time went by and clearly something was up I sent off a couple of emails to the contact details on the web site but without a reply I then telephoned the help line and finally my call was answered I had tried a few time previously and just got a voicemail but my calls were never returned on 26 May I was sent a Deceleration Form to complete to confirm the details I had provided were correct and promised that within 48 hours at the latest I would receive conformation that the refund had been made This never happened On chasing up on two further occasions by email I have received responses to each to the effect that 1 the issue will now be investigated 2 the case is now with the expert department respectively Having been promised a refund and with the proof from Royal Mail that the return was delivered back on 4 May it is extremely poor and other customers should be aware of the issues they may also face in similar circumstances

No UK plug and the instruction manual was not in English It was not clear on the website that the item is dispatched from Germany hence the slow shipping

Not sure how this company has 5 star reviews my experience had been awful ordered some perfume for my partner s birthday over a week ago now its to late and I ve had to buy some from another company still hasn t arrived have been checking on the Royal Mail tracker every day and it says it doesn t recognise the number very concerning have emailed the company 3 times no response and called no answer left voicemail for a call back still waiting for a call this seems like a scam company from my experience product arrived 2 days after I needed it so apologies not a scam company just very slow delivery and poor customer service

Why small item is packed in the huge box I odered mascara you can pack in small envelope and push through the letter box instead of giving problems to be at home on delivery

My order arrived quickly however the pump is broken and I cannot get any perfume out of the bottle I have rang parfum dreams many times now I was finally told I would be getting a refund and the refund is no where to be seen