Parfumdreams Reviews

Perfume and cosmetics from your online perfumery | parfumdreams

3.57
140 reviews
Great Rating
Based on 140 user experiences
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D

I received my order of Ambassador by

I received my order of Ambassador by Gisada this fragrance is a unique sent I tried my fragrance and this is not a genuine product it has a very weak smell this company has made a poor attempt to reproduce the original fragrance I would advice every one not to purchase any products from this website
J

Good deal but as soon as brought it

Good deal but as soon as brought it they refunded me and increased the price by 20 Plus every code they offer doesn t work like the sign up code or any on the banner even though full priced the item Given the long shopping times I am going to buy another place
C

No discounts codes work frustrating annoying

I was going to order some Dior fragrance for my partner but firstly had to chase the 15 discount code that was supposedly offered for Sign up both by email and by telephone Once the code was received it did not work Tried other voucher codes from the site NONE of them worked Does this company realise how frustration this is to a customer It puts me off ordering and after reading some reviews I have decided to order elsewhere even if it is more expensive Good working Customer service is more important these days than the price
P

Poor service

Ordered on 13th August never received by Royal Mail for delivery to me refunded on 5th September after numerous calls Two stars instead of one because my phone calls were answered although all I heard was well rehearsed delaying tactics
S

Dreadful customer service

Dreadful customer service My product arrived damaged I have emailed them three times now and not even the courtesy of a response I have now resorted to a dispute via my credit card company How this company can act like this in this day and age is disgraceful
I

ParfumNIGHTMARE

Clinique item arrived not in retail packaging I swear the bottle isn t full This retailer sells products at a competitive price although I m not convinced the products are current retail stock manufactured for sale Save yourself the worry Spend a little more and be safe in the knowledge you ll know what you re getting I won t be using them again Peace
M

Vick inhaler with eu plug

Regarding my order of the vicks inhaler it eventually arrived didn t know before ordering the item was being shipped from Germany as it has a uk website with a co uk Web address To my dismay it arrived with an eu two pin plug and not a uk plug after emailing they stated it does state it comes with an eu two pin plug Nowhere on the listing does it say it comes with an eu two pin plug emailed twice again asking for a partial refund rather than sending it back no reply what a surprise
T

Where s My Order

I ve used Parfumdreams a few times before and been really pleased with the chpice prices and service but this time am disappointed My order has been showing as waiting to be collected by Royal Mail for a week I ve contacted Parfumdreams co uk via their website asking what s going on and they re not replying As I say - disappointing service this time
J

horrible service

No way to track your order Then various tech issues with refund I sent the item back and I have not been refunded the amount for over 2 months now I will never order again
J

No response to email complaints

My perfume arrived in December however there is a fault with the design of the bottle which I have emailed Parfum Dreams about twice in the past 10 days I ve had no response to - or acknowledgement of - either my emails which I m very disappointed in Is this a scam company Have they gone in to liquidation If I haven t had a response by the end of this month I ll be going down the charge back route with my credit card provider
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