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Petsbest

3.6 /5 - based on 140 reviews

www.petsbest.com

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Pets Best Pet Insurance | Pet Health Insurance for Dogs & Cats

Pets Best offers pet insurance plans for dogs and cats covering up to 90% of your unexpected veterinary costs with no annual or lifetime payout limits and flexible coverage options. Start your free quote today.

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petsbest.com

5/5 Published Dec 25 , 2023

"Pets Best has provided wonderful and "

Pets Best has provided wonderful and reliable service My dog has had 2 major injuries surgery and several illnesses in the past 2 years As a result I ve submitted many invoices for coverage All have been approved without question and paid within a reasonable window of time The injuries and illnesses for our dog have been stressful enough Having Pets Best as our insurer has provided the comfort of having one less thing to worry about

5/5 Published Dec 25 , 2023

"First time with Pet insurance"

This is my first time utilizing insurance for one of my pets I researched many companies and felt confident in choosing Pets Best for our rescue dog It s been about a year now and we couldn t be happier with that decision Not only has the plan more than paid for itself both the wellness and the injury plan filing a claim couldn t be easier Despite our multiple claims I have only reached out to customer service once for a question and was very pleased with that communication

5/5 Published Dec 25 , 2023

"Great Pet Insurance Experience"

I have experienced the upmost professionalism and dedication to service from this company since I enrolled over a year ago I have submitted multiple claims and my coverage has been as promised Customer service was great the one time I called to ask a question The phone App I use to submit claims is smooth and efficient I highly recommend this company for pet insurance based on my experience thus far

5/5 Published Dec 25 , 2023

"Easy claims process"

My dog needed to have surgery and Pets Best made submitting a claim and receiving payment easy All I had to do was submit a picture of the invoice and they handled the rest

5/5 Published Dec 25 , 2023

"Another awesome experience"

I ve made several claims after my 18 months with PetsBest I m so pleased with their fairness thoroughness promptness and great communication I had a lot of choices and couldn t decide I went with PetsBest because of their quality reviews and applicable discounts thinking I might change companies down the line I wouldn t consider changing from PetsBest based on all my great experiences Thank you

5/5 Published Dec 25 , 2023

"Prompt and helpful"

Yhey always covered everything they said they would cover and in a timely manner The few times I had to speak with anyone on the phone everyone was very polite and informative

5/5 Published Dec 25 , 2023

"Pets Best is a terrific company"

Pets Best is a terrific company Wonderful communication quick turnover time Every once in a while it takes longer but they always let me know Will never be without pet insurance again and Pets Best has exceeded all my expectations They are available to speak to Very friendly very knowledgeable A plus plus Phenomenal company Thank you so much

5/5 Published Dec 25 , 2023

"I spent weeks researching pet insurance "

I spent weeks researching pet insurance plans and companies and i took my time to find one that would take good care of my 11 y o pup in times of need I took a chance on Pets Best and I m so glad I did They have been nothing short of amazing They have offset 90 of the financial burden that comes with being a pet owner I haven t had a single issue as of yet and my claims have been processed in a timely manner The customer service especially via the chat option has been extremely helpful and kind Thank you Pets Best for being there when the unforeseen occurs

5/5 Published Dec 25 , 2023

"Claims take time to be reimbursed but "

Claims take time to be reimbursed but we don t mind having big random vet bills is terrifying but we know we can count on pets best to help cover the bill

5/5 Published Dec 25 , 2023

"Thank you The appeal was accepted "

I have talked to 3 different agents 3 separate times and each one has been extremely helpful I shouldn thave to mention this but the best part is that I can talk to a native English speaking person who is not reading from a script My claim was originally denied because the condition did look as though it might be a preexisting condition I submitted an appeal and my claim was accepted as a new condition The payout was significant Thank you so much I love my dog and I don t want to have to make healthcare decisions based on whether I can afford the care or not

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