


Pier Management - Property Management Specialists
Based on authentic user experiences
Ian L
6731 reviews
N/A
10 months ago
Great customer service
As a landlord I have engaged with Pier Management several years Always been satisfied with the service I ve received - particularly in most recent interactions with Nicola Cocks Customer Service who went above and beyond in explaining in detail why insurance premiums were increasing significantly
Joana
6731 reviews
N/A
10 months ago
They have been absolutely brilliant
They have been absolutely brilliant Have been dealing with Kelly and she has been five stars
caleb taylor
6731 reviews
N/A
10 months ago
Worked closely with MS for over a year
Worked closely with MS for over a year now and always been fast and efficient A pleasure to work with
kyriakos theodosiou
6731 reviews
N/A
10 months ago
helpful service when trying to log in
helpful service when trying to log in to tenant portal
Dan
6731 reviews
N/A
10 months ago
The Credit Controller is extremely
The Credit Controller is extremely helpful throughout all of my inquiries I am very grateful to this person
Gothami Illangasinghe
6731 reviews
N/A
10 months ago
The team was professional
The team was professional quickly replied to my email and resolved my issue I am so impressed
Miszy P
6731 reviews
N/A
10 months ago
I wanted to write this review to express how grateful
I wanted to write this review to express how grateful and happy I am with the customer service I have received from Matthew Snelling I contacted him regarding an unfortunate issue I was dealing with for over a period of 6 months Throughout this situation I spoke to Matthew on quite a few separate occasions and he was always extremely professional knowledgeable and always directed me in the different routes I needed to take in order to exhaust all avenues I eventually came back to him as I ran out of options and when I did Matthew was super quick and efficient in doing his part in assisting me further I will forever be grateful for all his help and after speaking to numerous different people and companies Matthew has by far been the most professional approachable and understanding I truly believe he is an asset to any company his customer service is outstanding and I just wish there were more people like him
Tom
6731 reviews
N/A
10 months ago
Pier act as our freeholder and they
Pier act as our freeholder and they were helpful and efficient when we needed to replace our building management company when they weren t doing their job
V A L
6731 reviews
N/A
10 months ago
Excellent - nice staff - always helpful
ExcellentMatt was very helpful and courteous in the Deeds department Very patient Thank you
David
6731 reviews
N/A
10 months ago
We had a problem to that was really
We had a problem to that was really upsetting my 87 year old mother but when we spoke to the company it was sorted excellent customer service Thanks