Plasticboxshop Reviews

Plastic Storage Boxes & Accessories | Plastic Box Shop

plasticboxshop.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 140 reviews

The majority of reviews for PlasticboxShop are positive, with customers praising product quality, fast delivery, and excellent customer service, particularly in handling damages with replacements. However, a significant number of negative reviews highlight issues with delivery reliability, damaged goods, and perceived poor value due to high shipping costs. There are also recurring complaints about specific products like lids and boxes being flimsy or incorrectly sized.

What customers love
  • Great product quality
  • Easy ordering procedure
  • Excellent selection
Common concerns
  • Damaged in transit
  • Flimsy construction
  • Incorrect sizes

Last updated 2 months ago

S

Quality of product seems good

Quality of product seems good The delivery from order was very quick and I was kept informed about delivery day
E

No complaints

I bought 6 x 50litre boxes and 4 x 11litre boxes I couldn t fault any of the process The website worked well The boxes dimensions were clearly shown When they arrived they were well packaged but with minimum wasteful packaging The boxes are exactly as expected I have used this company before and will happily do so again
C

Great product

Great product price and service Most of all great customer after sales - replaced damaged goods with no fuss Recommended
S

Great boxes for the Christmas

Great boxes for the Christmas ornaments Very sturdy and well made Positive experience and would recommend boxes and company My order arrived as expected There was a small problem with delivery fault if the courier but Plastic Box Shop sorted it out quickly Thank you - great customer service
C

Love my storage

Ease of ordering through to excellent delivery a few days later with DPD simple from start to finish Good quality storage boxes Many different sizes for different applications
S

Excellent customer service

Excellent customer service Great price and quick delivery 1 box damaged in transit but resolved really quickly by excellent customer service team Most importantly I could speak to a real person straight away and they were really helpful and friendly
E

These boxes are perfect for my kitchen

These boxes are perfect for my kitchen cupboards narrow and fit into small space so no space is wasted easy to clean excellent price and arrived quickly I would happily buy from this company again
R

Good Service

Ordered a mixture of various size Wham boxes on a Thursday They were delivered on Saturday All came well padded inside cardboard boxes The small and medium size boxes were fine but unfortunately three out of the four large box lids were broken Emailed the company straight away and attached photos of the broken lids They replied on Monday arranging for new lids to be sent They came a couple of days later As usual the Wham boxes are very good and suitable for storing a wide variety of objects
M

Very good service

I have ordered from them 3 or 4 times now and every time has been great service I would like to make a particular note for the latest delivery Although the tubs came incomplete without handles which was the manufacturers fault Catherine was prompt and very helpful thanks for your help Catherine
B

Great service

After the delivery company managed to only deliver a third of the parcels I called to query where the missing items were and the service was great - quickly recognised the issue and rectified I then relayed that the one box I had received was damaged and without any fuss I was quickly sent a replacement Now I ve received everything the boxes are great - big and sturdy and have allowed me to organise my outside storage really well Thank you

About Plasticboxshop

Find the UK’s largest range of plastic storage boxes, ideal for both home and business use, at Plastic Box Shop. Free delivery over £50. Shop now.

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