Princess Reviews

Highly recommend Princess Cruises

We can t speak highly enough of Princess cruises We have been on several trips with them now both out of Southampton and the USA ports Having now clocked up well over 20 cruises with various companies Princess is a firm favourite for us Cost wise they re probably middle of the road-ish here in the UK They are certainly not amongst the cheapest but for our money they are far superior to some of the more expensive cruise lines that we ve tried We ve just returned from a Norwegian Fjords cruise on Sapphire Princess which holds approx 2600 guests The ship is glamorous as all cruise ships are and in very good decorative order We chose to eat in the International dining room at 8pm on second sitting The menu was varied and the food of high quality We did use the self service Horizon Court restaurant a few times when coming back from shore trips Again there was a huge variety of food plenty of it and good helpful service One of our party uses a walking stick and staff were always quick to carry his food to the table which was much appreciated Our cabin was cleaned and hoovered thoroughly everyday and our bed turned down each night There were live shows and various music venues throughout the ship every night and all to a high standard You won t be disappointed

I would like to say that we were very disappointed

I would like to say that we were very happy with Princess cruises until having to deal with the customer service individuals as well as a supervisor Na Ed Ruth she was rude sounded like she was busy doing other things I had called regarding my cruise as I had originally booked in October for a September 2020 sailing Then in November there was a special offer of a discount due to Black Friday I specifically asked the customer service person that if I switched the promotion what I have would remain she said yes the change would give me the discounted amount along with my current promotiona I was extremely dumbfounded when I had a travel agent look at my itinerary saying those original promotions weren t there I immediately called Princess customer service and they were so rude Sabrina who spoke over me the entire time I m sure she heard nothing I said and then calling the following day where Ruth who is a supervisor sounding like she was busy doing something else condescending and nasty I am so disappointed I will be cancelling this trip and the other 3 we had planned

Efficient cruise-line

Great company found princess very efficient and well organised service Wouldnt hesitate to go with them again Five stars for their service and staff

I have sailed with Princess 9 times

I have sailed with Princess 9 times and had 9 wonderful cruises I also sailed with a other cruise line that did not meet the standard that Princess gave Have now booked again with Princess

The medallion app is useless

The medallion app is useless This is so stressful its already taking the shine off the holiday Princess promise a good experience they have already failed miserably

Despite the negative reviews i see on

Despite the negative reviews i see on here for pricesscruises I had a very fun enjoyable cruise this summer with them Service was excellent and food was delicious

Fantastic staycation

Just got back from a 4 day cruise from Southampton it was a staycation cruise but wow eas gorgeous First cruise I ever done so I thought be a good way to try it was definitely not disappointed Cabin was lovely I was surprised how quiet it was didn t hear anyone one else at all while sleeping food was plentiful And great Had drink pscksge so all included could not ask for more The only thing I would say was I don t no if it would be so great if ship was full As under hslf full when I went and still busy uptop when sunny Hopefully find out one day Loved it

Amazing memories

I sailed with Princess Cruises many many years ago and it was one of the best times of my life It s sad to see recently that the COVID-19 pandemic has lowered its standing Give this company a chance they ve been hit the biggest and I m sure one day they ll be back to their usual services