Proshop Reviews

Q

Qadeer Nabi

2 years ago

The worse service I ever received

The worse service I ever received They make mistakes and they also blame you for their mistakes I bought products and paid the price mentioned on their site but they forced me to return the products because they publish the incorrect price Never going to buy anything from them from now on I will also suggest that they should learn how to talk to customers

G

Gina Aguirre

2 years ago

I bought the hair dryer thinking that

I bought the hair dryer thinking that the case to store the hair dryer was included as shown in the figure and it did not arrive I feel very sad because that was my great expectation Is it possible that you can send me the missing packaging to store my hair dryer

A

Andreas

2 years ago

BEWARE OF PROSHOP

BEWARE OF PROSHOPTheir stock indicated online does not match the products actually available Two weeks ago I ordered a USB-C hub which was in stock and got confirmation of the order But yesterday I got a mail saying the item is not available and delivery date cannot be confirmed The same thing happened a few years ago My experience is that Proshop is unreliable and should be avoided

L

L Fragola

2 years ago

Bad customer service photos on site don t accurately reflect product

I purchased a projector from Proshop after carefully looking at the product photos on the site Got the product and it was missing a key feature depicted in the photos Wrote asking for return postage to be paid by the company since the product didn t match the photos was told they won t pay return freight because they sent the right product even though the photos show an older model Very bad customer service

W

WW2 Solitaire Board Game Channel

2 years ago

Dont buy unless you want German games

Bought Civilization VI for Switch The games box and manual is 100 in GERMAN The in game text is also German but after consulting google translated I managed to find a way to change the language to English If I ever want to sell this game it will obviously not be worth as much as an English version because who wants a German Civilization Nothing mentioned on the website page of the game about the game being a german version Not OK

C

Camila Santibanez

2 years ago

Very bad vebsite

Very bad vebsite no card to buy the grafikkkort it says clock 14 00 but the clock is now 15 01 where is my grafikkcard i have wait all day and my finger hurt very bad i hope i get insurence from this i am also very late to work and my chef is angry i am not from norway its scam

A

Alexander Kovalchuk

2 years ago

Bad and sneaky people

Bad and sneaky people My order was delayed 3 times because of 1 item that they didn t have The order initially was over 1k sek but when I asked to send my order without that item after 3 weeks delay they took extra money for delivery Very bad overall experience That kind of business should not exist Avoid the shop at all cost

H

Hellawa

2 years ago

False information

False information The information given to me on the website was that the products were in stock and it will be shipped within 1-2 days After payment they inform me that the products were not in stock after all and it would take 12-15 days to ship them The information given at the purchase moment is not correct

K

karl anton nilsson

2 years ago

Worst support ever

First my package was delivered to Germany instead of Sweden I dont understand how this is possible On Dec 20 Proshop offered me replacement unit or money back On Dec 21 I requested replacement unit but never recived confirmation Wrote again Dec 23 Dec30 Jan 4 but never recived confirmation Then suddenly support answears that all my emails was in the spamfolder and they didnt read them Today Jan 13 I got my replacement unit Worst experience ever

E

Ertugrul Kanar

2 years ago

The box was opened before

The box was opened before I informed your support center and they told that you are selling products which is returned It is normal but at least you have to do controls and bandage properly before re-selling

Rated 3.73 out of 5 by 98 Happy Customers

The worse service I ever received

I bought the hair dryer thinking that

BEWARE OF PROSHOP

Bad customer service photos on site don t accurately reflect product

Dont buy unless you want German games

Very bad vebsite

Bad and sneaky people

False information

Worst support ever

The box was opened before

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