Proshop Reviews

Proshop sells products that do not match with their advertisement It seems they are trying to empty their warehouse from the old products When you decide to return the product within 14 days there is a number of deduction and withdrawals appear in your list Be mindful when you order from Proshop and ensure the delivery is exactly what you ordered The advertised the product number was 8500637 which clearly stated 2-kamerasystem vit together with a white hub After purchasing the product the detail of the order stated the package includes one white caemra and hub plus a black camera and an additional white cover However Proshop did not include white mounting axillary and cables Does it make sense to have white camera with black mounting axillary and black cable I brought up the matter to Proshop customer service and asked to send over the white cables and white mounting part or to compensate for those They are not expensive but it is a matter of principle Instead Proshop removed the advertisement and denied any wrongdoing It s their responsibility to deliver what they are advertising I would give the last chance to rectify the matter till end of this week otherwise I will bring it to konsumerverket and other relevant authorities next week UPDATE This is what was in your add which clearly said two white cameras Does it make sense to have a white camera with black auxiliaries Arlo Ultra 4k UHD Wire-Free Security Camera System 2 Cameras- 2-kamerasystem vit VMS5140 - 4k UHD Video- V dert lig s kerhetskamera med f rgnattsyn- 180 graders synsvinkel- 2-v gsljud och inbyggd spotlightA copy of your advertisement has been sent to you already Additional information together with my contact details have been sent to you on 16 Jun

In short Unreliable customer service Unethical practices behavior Effectively misappropriating USD 300 plus Proshop is keeping my money and the defective equipment they sold me and fail refuse to respond to my repeated requests for reimbursement In long format in case a manager at Proshop sees this Proshop sold me a defective samsung phone I sent it back and asked for my money back Without my approval they repaired it and sent it back to me only to find out that I was not in Sweden to pick it up at that time of the year Postnord returned the product to Proshop and according to Postnord it was delivered to Proshop by end of May Proshop effectively now has my money AND the equipment and they refuse to answer to my repeated requests for customer service at support at proshop se

I have ordered a microSD card on 28th of May expected to be delivered on 1st of June 2023 It has not been delivered yet 14th of June After a week I Live Chat with their customer service and told that have requested PostNord to deliver it in couple of days I am still waiting Should have read reviews before ordering from this website

they charge you 100 kr to return and also be aware of hygienic products they do not say that clearly I lost almost 240 for a 800 kr item

A 200kr item was received broken It has been almost a month and the item is lying with the service center It is so frustrating Never again buying from them

The prices fluctuate too much From one day to the next the price changes and there is no price guarantee The first day a product was available it had a price of 1699 Next day it dropped to 1399 In the meantime I made my choice and bought another product but if I knew about the 1399 price it would be a different story If you check on prisjakt proshop has the most changes in price so you never know if what you buy is a good price and it influences your buying decisions It is not fun to change your order and be charged with both until you get a refund I will prefer other stores with more stable pricing Also the availability of the products is not clear What you see on the product page some times is not true and when you proceed with the order the availability and shipping time changes When I call to support to ask for availability and time frames they give me even another estimate So better to call first and make sure because their system seems to be faulty Lastly products come from Denmark so shipping gets an extra day as opposed to some other Swedish stores that can deliver the next day

Wanted to buy a 3080ti RRP12999kr Proshops price 19999kr must be nice to be able to scalp people on the prices of GPU s

Randomly get games with non english text on the boxes and this time iven got a NTSC so the downloadebul game cant be downloaden on the Europen PSN

After more than a month s delay in which they offered no status updates Hardly a apology for the delay and I still had to pay freight When wanting to return the product the return process requires multiple steps and the return freight is more expensive than the original shipping costs

Yet again problems with a order its close to 50 now Mary Skelter Finale is showen whith a picture of the day one ED with comes in a extra box with some extra stuff but the standar ED whas sent