Rci Reviews

BEYOND FRUSTRATING

BEYOND FRUSTRATING Everything from trying to navigate the archaic and slow website to rude customer service reps to more fees every time I try to book something Add to that - NO decent inventory for places or times UGH I have points I have paid for and just want to use on principle and be done with this company

The absolute worse

The absolute worse Had our checkout date wrong Removed all our stuff from the room Stole all our stuff Long story short resort admitted belongings were stolen and wrote us a check for the theft Vacation Village Orlando Another stay had our checkout date three days earlier than on reservation online Had to call and verify confirmation or they were going to remove our stuff Not to mention our room had cockroaches This company is fraud Living in a third would country environment with RCI Disappointment

I have been a member since 1984

I have been a member since 1984 It was wonderful Many choices and I traded all over the world NOW it is a joke Few resorts available vacation plus is about the same cost as if I booked it directly with the hotel I believe soon everyone will pull out and find an alternative unless RCI can improve their inventory I do like the point system but with nothing available other than off season resorts or added cost for vac plus I don t think they will survive

I swear they train them to say no

I swear they train the customer service center to be awful Practice saying no to the customer any way you can I booked an exchange a few weeks ago and today a different property came up I prefer Same exchange same price etc upon asking them to swap I was hit with a harsh you re outside of your 24 hour grace period and you agreed to this when you booked it You ll have to pay for both It s just a swap You can do this with almost any company except RCI Seriously considering not renewing with them Here s my practice saying no No customer service no clue no flexibility no no no

SCAM I have been a member of RCI Scam

SCAM I have been a member of RCI Scam going on 10 years Have deposited numerous weaks from Pueblo Bonito Sunset Beach equalling 88 unused trading points Problem is u can never use your points for an in season destination Meaning u CANNOT GO TO THE CARRIBEAN WHENS ITS WINTER IN THE US OR GO SKIING IN VAIL WHEN ITS SNOWING ALL PER THE NEGATIVE RESULTS ON THEIR WEBSITE AND SPEAKING WITH THEIR REPS DISASTER AVOID AT ALL COSTS

Surprise

Surprise The property we booked in Italy has a mandatory breakfast fee 40 00 per personWe are booked here for 2 weeks That s in combination with the value of our trade and exchange fee make this trade significantly higher than I can book directly I have been a member for many years but am done with RCII ll just use my weeks at my property and book online for vacationsToo bad it was a good concept originally but out dated and top heavy now

Hotels above market price Deposited weeks aren t available

Hotels are supposedly listed at an exclusive member discount but are actually higher than market price When I reached out to them they said since they specialize in deposited weeks timeshares are the best deals but I have no deposited weeks and they never explained what they were when we signed up The properties that you can pay cash for look horrible and are not places we would stay if we didn t have RCI So far we ve had it for almost a year and haven t used it They sell you a lemon and act like it s super easy to book the 699 week vacations wherever you want But they ll spam call you multiple time a day to get you to sign up for more stuff you won t be able to use Save your money and sanity

Every review is negative

Every review is negative I cant believe it I went on reviews and there all negative

Just found out the booking fee is now 420 Canadian

Just found out the RCI booking fee is now 420 Canadian This is SCANDALOUS And it is non-refundable after 24 hours Another 129 to protect your points but not your money The last time I found a place to book which can be very difficult the cost was approx 320 and there was an insurance option which I believe was 180 also expensive People are trying to get out of their timeshares because of the unreasonably high costs but you can t even give them away these days