Rearo Reviews

Bathroom Laminate Panels | Vinyl Flooring | Panelling | Tiles

rearo.co.uk
3.58
137 reviews
Great Rating
Based on 137 user experiences

Rated 3.58 out of 5 by 137 Happy Customers

43.8%
13.1%
14.6%
14.6%
13.9%
All 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ 😊 Positive 😐 Neutral 😞 Negative Reset Filter
AI Review Summary Based on 137 reviews

Customers report consistently high satisfaction with Rearo's product quality, competitive pricing, and responsive customer service across multiple branches. Delivery reliability and occasional damaged goods are recurring concerns. Strong recommendation driven by helpful staff and efficient issue resolution.

What customers love
  • Excellent product quality
  • Helpful staff
  • Efficient service
Common concerns
  • Damaged goods
  • Poor packaging

Last updated 3 weeks ago

A

Quick delivery

Quick delivery reasonable prices but I think that s reflected in quality of the product Worktops and splashbacks Look lovely and as described on the website Worktops were purchased in gloss design and they re looking fab in the kitchen but are not design to be used in the kitchen unless your kitchen is just a show room not scratch resistant actually worktops are very prone to scratches so I m disappointed with them
B

Customers help for unloading

Easy ordering way excellent Customer service attitude quick delivery at the moment can t say nothing about the quality because the worktop and splashback still not assembled but give you 3 stars because the delivery way it s not right it s not a normal customers women to help the driver unload these heavy things Also the worktops are not packaged enough security splashbacks are ok
M

the sample is too small and doesn t

the sample is too small and doesn t really show what the board would like
W

Bit disappointed that I needed to help

Bit disappointed that I needed to help the driver lift the worktops from his van to my garage I am 71 years old and recently had a heart stent apparently the other options were the driver takes the tops back and we rearrange another delivery time with someone to help the driver or he takes them back and you send someone else with the driver at a cost of 80
D

The staff at the trade counter have

The staff at the trade counter have always been very helpful and noligble about what they sell
N

Poor quality item

Poor quality item should have just picked up one locally Long wait for the item and the worst part was they sent a toilet roll holder on a lorry for delivery Even the driver was shocked It could have easily and no doubt been a lot cheaper to have sent it via Royal Mail
A

Easy order made very difficult

I cancelled the initial purchase on same day of purchase and bought the more suitable product later after hours on same day Got a refund in store the day after when I called in All appeared fine fast forward 8 days later to my chosen delivery date and the driver comes with the cancelled order I then find my online order had been refunded to me the day before and had to pay again over the phone or my order would not be fulfilled Not totally impressed with the purchasing experience it just made a simple transaction soooo very frustrating Mr McFarlane Glasgow
B

Great product slight blip in service this time

Ordered two free samples which failed to arrive phoned to enquire if they had been sent Very pleasant lady assured me that they had but may have been lost in the post so arranged for duplicates Received a note from Royal Mail several days later informing that they were unable to deliver due to insufficient postage payment Had to collect from depot and pay excess postage plus admin charge Product Selkie boards are fantastic however and I would highly recommend them
L

Delivery needs improvements

Worktops are very good and as ordered Arrangement for delivery where driver to deliver does not work My husband had to help with 4 1m breakfast bar and worktop and it was too heavy for even two people Driver dropped it due to weigh and damaged Needs at least 2 people from Rearo for large size orders
C

Not fitted yet but good range of

I have recently refurbished 3 bathrooms a small cloak room and a shower room and ordered a lot from this company who have delivered on time and all products good My only criticism would be that I asked if they could give me a price to send some products to SPAIN and even though I rang and was promised I would receive a email with costings I never did

About Rearo

Browse the range of laminate bathroom panels, vinyl click flooring and kitchen worktops from Rearo - UK based manufacturer.

United States

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