Ronbrooks Reviews

Ron Brooks Toyota Derby & Nottingham - Toyota & Suzuki Car Dealerships

ronbrooks.co.uk
3.98
84 reviews
Great Rating
Based on 84 user experiences

Rated 3.98 out of 5 by 84 Happy Customers

71.4%
1.2%
3.6%
1.2%
22.6%
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AI Review Summary Based on 84 reviews

The majority of reviews describe a consistently excellent customer experience with Ronbrooks, highlighting professional, friendly, and helpful staff. Customers frequently report smooth, stressfree purchases and fast service. A small number of critical reviews mention issues with warranty, communication, and pricing. Overall, the dealership receives high marks for service quality and reliability.

What customers love
  • Helpful guidance
  • Smooth process
Common concerns
  • Warranty issues
  • Pricing concerns

Last updated 1 week ago

S

What a fantastic experience we have

What a fantastic experience we have had just bought a car for my son and John Cooney from the Ron Brooks Suzuki was amazing thank you so much
J

100 Excellent

Excellent smooth service from start to finish Steven Williams at Ron Brooks Mansfield was my sales person and he was professional and friendly Made me feel at ease through the whole process and I am 100 happy with my car I would recommend both Steve and Toyota to anyone that wishes to purchase a great quality car and join the Toyota family
B

Ron Brooks Toyota Mansfield

Ron Brooks Toyota Mansfield 5 Star service Had great service from the Sales department Sales team were very helpful Steve Williams too his time to understand what sort of vehicle we wanted and took time to help us make a decision on what would work for us Very impressed with our purchase and the hand over was all done seamlessly and the all the staff in the showroom were very pleasant and helpful from start to finish nothing was too much trouble And a well presented used vehicle collected Regards Bruce
S

I have recently bought my Toyota yaris

I have recently bought my Toyota yaris from Ron brooks in Mansfield and Mark was a lovely guy who wasn t pushy and was so caring and professional I liked the fact that he involved my children in the conversations After sales service has been absolutely great too Would definitely go back again
S

Ron Brooks Suzuki Mansfield

Bought a Suzuki Vitara from Ron Brooks Mansfield from start to finish Jack and Brent went above and beyond to look after us every step of the way Very professional and kept us up to date every step of the way Jack regularly updated us with the progress First Class service well done Very happy customer
S

Ron Brooks review

I have just purchased a Volvo from Ron Brooks at Mansfield also trading in my old Audi I must say compared to many other dealers it was a good experience I was given a fair trade in and everything went very smoothly I was given help and direction in all areas Steve the salesman was not pushy but very helpful I would recommend this business
D

A brilliant experience from start to

A brilliant experience from start to finish Steve Williams our salesman was amazing kept us in the loop with everything on the day car was picked up took his time explaining everything and showing us the car features an amazing experience and a credit to the companymy second car bought from there and wont be my last
A

Ron Brooks - Mansfield

Buying a car from Ron Brooks couldn t have been simpler Jack assisted me through the whole journey from start to finish and I m very pleased with the service I ve received from him He explained everything clearly and made sure the process was smooth and easy It s clear that they care for their customers at Ron Brooks and Jack is a great example of this - he is a true asset to the business and deserves to be recognised for his excellent efforts Thank you Jack
A

Great service A good reason to buy a Toyota

Having had dire experiences with another manufacturer I decided to go back to Toyota The car was delivered not from Ron Brooks and I had problems setting up the app I called in at Ilkeston and James had it sorted for me in a few minutes He was really helpful and polite A great ambassador for Toyota and Ron Brooks Glad I am back with them
M

Recently I bought a used Toyota from

Recently I bought a used Toyota from Ron Brooks Mansfield The staff were helpful and considerate which made the whole transaction easy and comfortable I would like to thank Richard for his efforts in making this possible - as a result I would be happy to re visit the dealer in the future to help with any other needs purchases

About Ronbrooks

Welcome to the Ron Brooks Group. We are a family-owned Toyota & Suzuki franchise car dealership offering new cars, used cars and official servicing.

United States

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