Ronbrooks Reviews
Ron Brooks Toyota Derby & Nottingham - Toyota & Suzuki Car Dealerships
AI Review Summary
Based on 84 reviews
The majority of reviews describe a consistently excellent customer experience with Ronbrooks, highlighting professional, friendly, and helpful staff. Customers frequently report smooth, stressfree purchases and fast service. A small number of critical reviews mention issues with warranty, communication, and pricing. Overall, the dealership receives high marks for service quality and reliability.
What customers love
- Helpful guidance
- Smooth process
Common concerns
- Warranty issues
- Pricing concerns
Last updated 1 week ago
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Deborah Sidwell
The service and friendliness of Craig Johnson at Ron Brooks was brilliant He went above and beyond his responsibilities and continued to help us with after we had taken ownership of our beautiful new car He did not try to sell us anything we didn t need and gave clear up to date advice Excellent service
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Jo C
Yugesh Ron Brooks Ilkeston
I recently bought a used vehicle from Ron Brooks at Ilkeston and was served by Yugesh who provided outstanding customer service At no time was Yugesh pushy or salesy the process was relaxed and unhurried Yugesh provided clear communication throughout the process Thanks again Yugesh
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Claire Allen
Recently bought a car from Ron Brooks
Recently bought a car from Ron Brooks Toyota From start to finish Yugesh looked after us and was extremely helpful Yugesh made sure it was a fast efficient process and even put me half a tank of fuel in to make sure I could get home Excellent experience would definitely recommend
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Ganid
Ron Brooks of Ilkeston - a very positive experience
Deciding to get our latest car from Ron Brooks at Ilkeston is one of our best decisions after having been to various car dealers Neil was quite welcoming and very accommodating He sorted everything I asked for even after the purchase Nothing was too much effort for him James took me for a test drive which gave me confidence in driving an automatic car I always had a manual car before The office has a friendly relaxed atmosphere I normally don t give reviews but this is worth giving one Thanks Neil and co
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richard mountain
We recently purchased a used Toyota
We recently purchased a used Toyota from Richard Hales at Mansfield He was genuinely concerned with our specific requirements and he was very professional throughout Richard s down to earth friendly manner helped to keep our stress levels down too Nothing was too much trouble and we know that this will continue in our future dealings with Richard and Ron Brooks Mansfield Thank you from a delighted customerRichard and Sue Mountain
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TC SIU
Mansfield Ron Brooks - Steve Williams
Steve Williams at Mansfield Ron Brooks is so amazing Helpful throughtout the whole process from the very first phone call to the car delivery arrangement He is honest and always willing to do extra miles to make us happy and panic free Would definitely recommend him to my friends if anyone wants to buy a Toyota car Many thanks again Steve
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Peter Haskell
Purchased a cracking Toyota Aygo from
Purchased a cracking Toyota Aygo from Ron Brooks Mansfield in Nov 23 Car was excellent just what we were after and in pristine condition Sales service was excellent extremely professional courteous and without any issues or pressure Recommend you ask for Steve Williams if you are going there to purchase very good
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Philip Tam
Quick and professional service
Quick and professional service delivered for my 2nd purchase of a used car 10 out of 10 rating for them Especially if you re not expert in cars and you want to find a reliable and good price car for commute getting ronbrooks is definitely the right choice Also much appreciate for Steve s help and I ve got the car remotely from auto trader even they are located in 150 miles away from me and I ve got the car view with the video and I ve made up my mind to do the purchase and the car is delivered to my home within the next 2 days
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Rob Hadfield
GREAT SERVICE
ave used this garage for the first time today for a service and warranty as it is convenient to my work compared to where I travel from From entering the showroom to the booking in and collection the service has been brill The dealership is bright and vibrant like most dealerships but extra marks for the super shiny and brill floors attention to detail and credit to whoever does the cleaning here Amy looked after me on this occasion taking details and sorting a courtesy car out quickly I was contacted when my vehicle was ready and although my vehicle needs to go back Amy was very apologetic and ensure was booked in for follow up works There was no hard sell at any point on extra services ect just simple straight great service This is a refreshing change Given its the first time I ve used here I m very impressed by all services and been that impressed I will probably end up having my other Toyota serviced here when due even though not local to where I live Thank You Amy and Ron Brooks your service has been great and I have every confidence you will sort my warranty repair out on return visit
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Steve Harrison
Helpful Staff without the hard sell
I have just purchased my first car from Ron Brooks Ilkeston having always had company cars Yugesh has been so helpful in helping me secure the finance and purchasing a stunning car Yuesh was helpful knowledgeable and couldn t do enough to get me this car Huge thanks Yugesh and the car is an absolute stunner Really appreciate it